Minnie - Thor Majestic (19 feet)

Nous avons passé un très beau séjour au Canada avec Minnie ! Il y a eu une très bonne communication et un bon suivi des hôtes malgré notre petit soucis et malgré la barrière de la langue. Merci à vous 😊

We loved our outing in the Minnie. It was an huge step up from the tent trailer experience my family is used to! The Minnie is not fancy, but it is functional and fun. My two sons loved it. Arlene & Shareef were a lovely and responsive hosts. We are leaving 4/5 stars because of some technical difficulties with our dump, but we are confident it’s an easy fix before the next guests.

I want to leave an honest review. Arlene is a friendly host. She agreed to add 50km/day as per my request which was appreciated. If not for the final experience, I’d leave a good positive review. Couple of minor things. The RV looks very old inside and outside. Has many scratches, pealing paint and dents. A little disappointing was the fact that inside was dirty, specifically the fridge and the shower. I hope the owner can at least replace the shower curtain ($15-$20 not such a big expense) for next guests. Overall our trip was very enjoyable, it was my 50th birthday vacation trip in the Canadian mountains… In the middle of the road we had a flat tire. We drove to a nearby gas station, my husband paid someone cash out of pocket and together they replaced the tire. As I mentioned 150 miles per day was not lot considering it was our first time in Jasper / Banff and there was a lot to see. We returned RV one day early because we ran out of miles… Arlene looked around and found 1 scratch on the side of RV. Again, the RV is old, paint cracked, has dents and scratches ALL OVER. To be completely honest, I’m not even sure this scratch line wasn’t there before.. My husband was easily able to clean part of it with his hand- clearly showing the paint is not damaged and this is just a surface minor mark. I’m completely clueless where it came from or possibly it was there before. It’s impossible to count all dents, cracks and scratches on that RV. What a surprise it was to find out that Arlene filed a claim because of flat tire and that scratch! The flat tire is something Id consider normal wear and tear. And the mark... What is she going to do? repair her door when the rest of the RV looks like it does? For 2 weeks, Outdoorsy is still holding our $2000 deposit and I'm not sure for how much longer... I’m very unhappy with the owner for doing this. In my opinion it’s not a good customer service and it’s not an honest and ethical behavior