We love to help.

Nous adorons vous aider.

Updated August 7, 2020 These are unprecedented times, which will continue to develop on a daily basis. We want to provide you with as much …

afficher plus

When you complete the rental process, we ask that you please complete a thorough interior and exterior walkthrough with the renter. Take …

afficher plus

Above all, it’s important to be communicative and transparent with your renter so they know exactly what’s happening with their deposit. …

afficher plus

As a lister on Outdoorsy, you agree to have your tires inspected before each reservation. You also agree to inspect your electrical …

afficher plus

Nothing stinks quite like a broken-down vehicle during a road trip (okay, maybe roadkill). Luckily, Outdoorsy provides all renters with …

afficher plus

If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great …

afficher plus

This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. …

afficher plus

This varies depending on the type of vehicle and the location, price and season. Feel free to reach out to our support team with this …

afficher plus

Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, …

afficher plus

If a refund is due because of a cancellation by the guest or host, it’s automatically released back to the guest’s payment …

afficher plus

So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

afficher plus

Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

afficher plus

The Outdoorsy customer support team helps all RV owners and renters on the platform — by chat, email, or phone. Have a question? …

afficher plus