2018 Heartland RVs Prowler Lynx

NO SMOKING - No Smoking or drug use is allowed in vehicle, your entire security deposit will be held until remediation can be obtained. Whatever the remediation specialist charges PLUS a service fee of $100 will be assessed out of the security deposit and any remaining balance will be refunded to the renter as long and there are no other overages or damages.

Tickets, Tolls, etc. - You are responsible for any ticket, tolls, tows, and impounds. Even if the notice arrives after late fees and admin fees have compounded.

Tire Pressure - Please check the tire pressure to ensure all tires maintain the proper pressure prior to any departure or return. Tire pressure should be 60 PSI. A tire gauge will be provided.

Tire damage - Tire damage is the responsibility of the renter, if the renter believes it is due to negligence, the tire must be brought back for professional evaluation. Reimbursement is based on that result.

If there is a mechanical failure or problem requiring roadside assistance, renter should call roadside assistance number provided by insurer and alert owner immediately. RENTER SHALL NOT ATTEMPT TO MAKE REPAIRS. Out of pocket expense for repairs required and which are not covered by insurance or roadside assistance will be reimbursed by owner upon return of vehicle as long as the owner is made aware prior to such repairs and receipts are provided.

Keys, locks and pins- A set of keys and hitch lock/pin will be provided at the time of rental and are to be returned with the rental. If they are lost or damaged, the cost of replacement will be deducted from your security deposit.

Owner will provide information on operation of coach at time of pickup and will provide instruction manuals for operation of coach systems, features and appliances. It is renter’s responsibility to understand and follow instructions. Failure to use proper handling of any of the systems, features or appliances in RV may result in damage and renter will be liable for cost to repair.

Fish Odors - Due to smell concerns no cleaning or cooking of fish is allowed in the rig. Plan to cook the fish outside.

Hours of Operation - Returns are due from 8am until noon, at 12:01 you are late and may incur a late fee. Pick up is from 12pm until 5pm at 5:01 you are late and may incur a late fee. Delivery is from noon until 3Pm. The renter must be present at time of delivery, no first come first serve RV slots will be delivered to. RV slot reservation confirmation email must be forwarded to owner at least two days before delivery is due. Alternatives are available with prior approval.

Dump Fee - The vehicle should be returned with the black and gray water tanks completely empty. Violators of this rule will be assessed a $100 dump fee.

Qualified Drivers - Out of an abundance of caution, any adult member of your traveling party should be validated as a driver in the case of emergency. Driving by anyone who is not a validated driver is strictly prohibited and will result in the forfeiture of the deposit. Payment of any charges and outstanding damages will still be due after the forfeiture. All adult drivers must be validated and qualify for the insurance coverage.

Pets - Pets include dogs and cats. Pets are welcome in the RV but no wet or dirty pets are allowed in the RV. If wet or dirty pets are found in the RV, additional fees maybe assessed out your security deposit to remediate required cleaning.

Cleaning fees - If the RV is not returned clean, a cleaning fee will be assessed from your security deposit.