4.4
Membre OutdoorsyConcessionnaire depuis juin 2020
Taux de réponse 88 %Répond généralement dans la journée
À propos de Bikers Motorhome Hire Ltd.
Happy biker!!
4.4
Membre OutdoorsyConcessionnaire depuis juin 2020
Taux de réponse 88 %Répond généralement dans la journée
6 camping-car à louer
Souvenirs de séjours avec les camping-car de Bikers Motorhome Hire Ltd.
Mitchell S.
1octobre 2023
From start to finish this was an absolute nightmare do not use.
I paid for the hire hire of an rv through outdoorsy to be told the price is incorrect and outdoorsy has a technical error. So I checked the vendors own website to which the price was the same as outdoorsy. I was annoyed about but had already paid so tried to make mutual agreement following advice by outdoorsy. The vendor offered me a smaller rv for less money than the re-quoted cost but still more than I had already paid which I reluctantly excepted due to time constraints on being ready for the weekend away.
I requested secure parking when I pick up the rv expecting to be going to a place of business. I was sent the post code of a burnt down building car park where I was greeted by a builder in his work clothes who expected me to hand over the keys of my expensive car to drive away for secure parking (that wasn’t going to happen so I parked it in the rd outside a shops)
He gave me a brief run through and I was off on my way .
The van was clean on the whole but very dated held together by duct tape inside and out which also smelt bad.
We drove over 100miles to Southampton for a glamping weekend. The only reason for the rv was that I have a 1&3yr old who wake up from 4-6am wanting milk so I wanted a clean dry place to be able to make milk in with waking the whole site with a crying baby.
Only to get up and the van be completely flat and nothing works. Which meant the steps didn’t come down to get it the truck and if the engines running the steps go back up.
I contacted William and fair enough he did send a recovery later in the morning who couldn’t fix the fault however he did also find 2 bald front tyres rendering the vehicle completely unusable and unsafe . I contacted William again who said the vans been checked by a garage before it went out to make sure everything is safe and working . I had to tell him there is no way I’m driving my family home in this price of crap and risk 6 points or a potential accident. So he better come and pick it up himself I’d rather get a taxi. I sent him videos of the bald tyres only then Did he send a tyre company to change them. We managed to get some charge into the leisure battery by leaving the van running all day because it wouldnt charge even when plugged into the campsite mains so all in all again the van was completely unfit for purpose.
Once I made it home to drop I back to the car park William tried to make out I should have checked the van to make sure it worked before I took it . I’m sorry I don’t have a 12v car battery checker in my back pocket. Then proceeded to say he’s complaining about the recovery company and basically blame everyone but himself. I’ve since contacted outdoorsy for a refund who have said I first have to ask the vendor. I’ve since discovered he’s over charged yet again . I’ve now almost paid the cost of top quality van from his competitors on outdoorsy. He was cheaper than the rest so didn’t expect a top quality brand new wagon but I did expect one that works is road worthy and to be charged what he said he would charge me. To then top this whole terrible experience off William has then charged my card an extra random £50 which was never discussed, I’ve tried contacting him to speak about it but he is not responding. DO NOT HIRE FROM THIS COMPANY. I feel robbed
I paid for the hire hire of an rv through outdoorsy to be told the price is incorrect and outdoorsy has a technical error. So I checked the vendors own website to which the price was the same as outdoorsy. I was annoyed about but had already paid so tried to make mutual agreement following advice by outdoorsy. The vendor offered me a smaller rv for less money than the re-quoted cost but still more than I had already paid which I reluctantly excepted due to time constraints on being ready for the weekend away.
I requested secure parking when I pick up the rv expecting to be going to a place of business. I was sent the post code of a burnt down building car park where I was greeted by a builder in his work clothes who expected me to hand over the keys of my expensive car to drive away for secure parking (that wasn’t going to happen so I parked it in the rd outside a shops)
He gave me a brief run through and I was off on my way .
The van was clean on the whole but very dated held together by duct tape inside and out which also smelt bad.
We drove over 100miles to Southampton for a glamping weekend. The only reason for the rv was that I have a 1&3yr old who wake up from 4-6am wanting milk so I wanted a clean dry place to be able to make milk in with waking the whole site with a crying baby.
Only to get up and the van be completely flat and nothing works. Which meant the steps didn’t come down to get it the truck and if the engines running the steps go back up.
I contacted William and fair enough he did send a recovery later in the morning who couldn’t fix the fault however he did also find 2 bald front tyres rendering the vehicle completely unusable and unsafe . I contacted William again who said the vans been checked by a garage before it went out to make sure everything is safe and working . I had to tell him there is no way I’m driving my family home in this price of crap and risk 6 points or a potential accident. So he better come and pick it up himself I’d rather get a taxi. I sent him videos of the bald tyres only then Did he send a tyre company to change them. We managed to get some charge into the leisure battery by leaving the van running all day because it wouldnt charge even when plugged into the campsite mains so all in all again the van was completely unfit for purpose.
Once I made it home to drop I back to the car park William tried to make out I should have checked the van to make sure it worked before I took it . I’m sorry I don’t have a 12v car battery checker in my back pocket. Then proceeded to say he’s complaining about the recovery company and basically blame everyone but himself. I’ve since contacted outdoorsy for a refund who have said I first have to ask the vendor. I’ve since discovered he’s over charged yet again . I’ve now almost paid the cost of top quality van from his competitors on outdoorsy. He was cheaper than the rest so didn’t expect a top quality brand new wagon but I did expect one that works is road worthy and to be charged what he said he would charge me. To then top this whole terrible experience off William has then charged my card an extra random £50 which was never discussed, I’ve tried contacting him to speak about it but he is not responding. DO NOT HIRE FROM THIS COMPANY. I feel robbed
Mark B.
4octobre 2023
We had a great week touring Devon in the motorhome. Although the van was quite old (9 years) it was in very good condition throughout. William was also very responsive and helpful on any issues we had. Thank you.
Daniel R.
5septembre 2023
Silvia M.
5septembre 2023
Chris M.
5août 2023
We had a super time in the campervan and will be booking again next year
Lisa B.
0.5août 2023
Will never use this company again. False charges, even a late return charge but that was down to the cleaning company William insisted you used. Rude, unprofessional, shabby vans, that he then tries to blame you for damage that was clearly already there. Takes money without authorisation, if I could be bothered to go back to high Wycombe, I’d definitely go see him. I am absolutely disgusted with this joke of a company and the joke of a man (William). Avoid, avoid, avoid.
Dianesius J.
5août 2023
Good service
Tara B.
4août 2023
We had a great trip in the motorhome we hired for a wedding, even with a 6 month old baby in tow! Pick up was easy and everything was explained to us. We had a problem with the battery on our last day and had to call the breakdown company but William was really helpful and accommodating to our needs. We would definitely hire again!
Tracy F.
5juillet 2023
I was very happy with my motorhome hire, it was sparkly clean inside and out when I collected it and the bed was so comfy, William did a fabulous job of explaining everything and I had no problems at all I had everything I needed for my vacation, I didn’t hook up to electricity and everything stayed working which was amazing, I will definately book again, Thank you for a smooth booking
Rennison M.
5juin 2023
Ours was a last minute booking and was very great full to William for managing to squeeze us in… Everything was as advertised and promised. One thing I really appreciated is how William took his time to explain in detail on how to operate the motor home…
I would definitely use Bikers motor home again… this time with enough notice for the bookings….
I would definitely use Bikers motor home again… this time with enough notice for the bookings….
David G.
5mai 2023
William was absolutely wonderful. He communicated well before the trip and was flexible with my time schedule when my flight was cancelled. He was very detailed with the RV and all of its functions. It is amazing the flexibility one has with waking up to Castles or beautiful country side daily. Thank you for the trip of a lifetime!
3 Photos soumise(s) par David G.
Simon P.
0août 2022
Stephen M.
5août 2022
We had a fantastic trip that surpassed our expectations.. the motor home was perfect, easy to operate and the amenities made it feel like a home from home..
Don’t be put off by thinking the motor home is to big to drive, it was so easy to control and a dream to drive… lots of storage space within also.
Don’t be put off by thinking the motor home is to big to drive, it was so easy to control and a dream to drive… lots of storage space within also.
5 Photos soumise(s) par Stephen M.
Mitchell Y.
2.5juin 2022
Darren Y.
5mai 2022
First class experience
Julian B.
5septembre 2021
William, the owner, was brilliant at sorting us out with very little notice. Thanks William. We only had three nights owing to our work commitments, but it was a great experience. Will definitely do it again, and for longer next time. Julian and Kate (and 3 very happy dogs)
