1
Membre OutdoorsyHôte depuis juillet 2025
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3.7Taux de réponse 75 %Répond généralement en moins d'une heure
À propos de Thomas locations de camping-car
Hello, our names are Thomas and TJ. We want to share our love of camping with everyone we can. We have lived in Greenville for over 25 years and know the area and the surrounding areas very well.
1
Membre OutdoorsyHôte depuis juillet 2025
Communication
3.7Taux de réponse 75 %Répond généralement en moins d'une heure
1 camping-car à louer
chargement en cours
chargement en cours
chargement en cours
Souvenirs de séjours avec les camping-car de Thomas Brown
Michel D.
1octobre 2025
I brooke the gas burner top glass, a part that is easy to replace and cost 85+ shp and tx.
I offered the owner to pay for it, no problem.
To change the part, I told him, there were 4 screws to deal with, he told me he would look on You tube...
A few days later I received an email from Outdoorsy that the cost is $410.
I offered the owner to pay for it, no problem.
To change the part, I told him, there were 4 screws to deal with, he told me he would look on You tube...
A few days later I received an email from Outdoorsy that the cost is $410.
réponse de Thomas
Michel, I understand it may seem like a simple fix, and I know you had good intentions in offering to pay and even suggesting how it could be replaced. However, as the owner, I have to ensure that repairs are done safely and correctly, especially when it involves gas appliances in a rental unit. What might look like a straightforward fix can carry liability risks if not handled professionally.
The $410 quote wasn’t just for the part—it included the labor, professional handling, and ensuring everything is safe and up to standard. I agree that it’s not cheap, and I didn’t expect you to cover the full amount without question. I just wanted to go through the proper channels to handle it responsibly.
I didn't respond to your $150 offer right away because I was waiting for clarification from Outdoorsy, who ultimately stepped in and offered a resolution. I’m glad they were helpful and that you were satisfied with their support—that’s important to me too.
The $410 quote wasn’t just for the part—it included the labor, professional handling, and ensuring everything is safe and up to standard. I agree that it’s not cheap, and I didn’t expect you to cover the full amount without question. I just wanted to go through the proper channels to handle it responsibly.
I didn't respond to your $150 offer right away because I was waiting for clarification from Outdoorsy, who ultimately stepped in and offered a resolution. I’m glad they were helpful and that you were satisfied with their support—that’s important to me too.
