4.6
Membre OutdoorsyHôte depuis mai 2023
Communication
5Taux de réponse 98 %Répond généralement en moins de 6 heures
À propos de Stephanie Luttrull
Hi! I'm Stephanie. My husband Brian and I are excited to offer our travel trailer for rent. We have always dreamed of being able to offer others an opportunity to do what we love to do - travel, spend quality time with our loved ones, and be in the outdoors. We have a Shiba Inu puppy and understand how much dogs are a part of the family, so we hope you're able to bring your pup along for the adventure too.
4.6
Membre OutdoorsyHôte depuis mai 2023
Communication
5Taux de réponse 98 %Répond généralement en moins de 6 heures
Souvenirs de séjours avec les camping-car de Stephanie Luttrull
Lino M.
1avril 2024
We had high hopes going into this trailer rental. The host was extremely flexible and communication was great by Stephanie. Upon pick up. We soon found out several issues were present as we walked through with her husband Brian. 1. The sun visor that is shown in the picture does not work and was tied down by the host. 2. The smell coming from the trailer was extremely terrible and we did ask if the trailer had been dumped and could not confirm it. We found out after taking possession of the trailer that it was not emptied and had to take time out of our trip to do so. This helped a bit but could not fully get rid of the disgusting smell that came from the trailer. 3. The jack to lift the trailer was not working properly and needed to “toggle” it in order for it to work. During our trip we found out it had completely given out on us. 4. The curtain located on the bunk beads had fallen when attempting to close it fully. 5. The host did not seem knowledgeable or provide a thorough walk through of the trailer and simply shared he would send us a YouTube video to help us understand the ins and outs of the trailer. Simply sharing this to help someone avoid unnecessary headaches when renting from this host.
réponse de Stephanie
Lino - we will no longer rent our trailer out to someone that doesn’t know how to tow large vehicles. The damage you did to our trailer will cost us over $500 to fix and you not only haggled us for a cheaper price for one night but you were not able to complete simple tasks like hooking up the sewer connection. You did not pay for setup or delivery (which is what includes us dumping and setting everything up). The smell is normal when you need to hook up the sewer hose and dump it. My husband spent countless phone calls and time trying to help you with everything and we even have video and audio proof of you admitting the jack was working fine before you returned it. We have never had an issue with the jack before this trip. The curtain was in great condition as well before you rented. I regret renting out our trailer to you, as so many others have taken such great care of it and appreciated our hospitality. Please don’t rent anyone else’s belongings if you’re not willing to take responsibility for damages.
Tammie M.
5avril 2024
réponse de Stephanie
Thanks again for renting, Tammie! We hope you enjoyed your time.
Krista R.
5mars 2024
Everything was setup perfectly for us. The extra cookware, towels, and blankets were perfect. Our family of 5 fit comfortably, and 4 of us are adult size. we probably could have fit one more small adult or child too.
réponse de Stephanie
Thank you so much for the kind review! I’m so glad you enjoyed your time.
Brian P.
5février 2024
Great hosts and the trailer was perfect for our family! We will be booking again soon!
réponse de Stephanie
Thanks so much Brian! We would be happy to rent to you and your family again anytime.
Dina Q.
5octobre 2023
We just had the best time renting with Stephanie and Brian. They were great at communicating with us and made delivery of the trailer so easy. The trailer itself was spotless and comfortable! We will definitely rent from them again!
réponse de Stephanie
Thank you so much for the kind review Dina! We appreciate your business and would love to rent to you again.
Safiya W.
5septembre 2023
Great Trailer! Very cozy, nice finishes! Communication is excellent and they are so accommodating. Stephanie made it very easy for us. Thank you Stephanie! Would totally rent again!
réponse de Stephanie
Thanks so much for the kind review, Safiya! We’re so happy you and your family enjoyed your time.
5 Photos soumise(s) par Safiya W.
Erin L.
5juillet 2023
We had a great time camping with our family and friends for July 4th in this trailer. It was very clean and and stocked with towels, bedding and chairs. Even had a few games. The aesthetic was pleasing as well. The host was easy to communicate with and we are so grateful they allowed us to rent their trailer. Our spot was a little tricky to get into and they were willing to take the time to get it set up perfect. Thank you so much! Will definitely use again in the future.
réponse de Stephanie
Erin - thanks for the stellar review! We enjoyed chatting with you while we set up and appreciate your patience while we maneuvered into that spot. We’d love to host your family again!
James G.
5juin 2023
It was my first time renting a trailer, and the entire renting experience was extremely easy. Assistance and advice were given to help me hook up and operate the trailer. The owners were super friendly and very easy to work with. The trailer was in excellent condition.
réponse de Stephanie
Thank you so much for your business! I’m so glad to hear that you enjoyed it. We’d be happy to rent to you again.
Emily S.
5mai 2023
Our trip was amazing Stephanie & Brian were very easy to communicate with. They made sure we had everything we needed and trailer was very clean! Would definitely love to book their trailer again.
réponse de Stephanie
Thank you so much, Emily! We're so glad you enjoyed your trip and would be happy to host you again.
