4.7
Membre Outdoorsy
Communication
5Taux de réponse 80 %Répond généralement en moins d'une heure
À propos de Kailyn Thompson
Hello! I’m Kailyn. My husband, Gabe, and I love camping! We’ve been camping with our on trailer for about a year with our daughter, Ava, and pup, Rocky! We love going to Helen. We’ve always said we’ll retire there! Hope you enjoy our camper home away from home!
4.7
Membre Outdoorsy
Communication
5Taux de réponse 80 %Répond généralement en moins d'une heure
Souvenirs de séjours avec les camping-car de Kailyn Thompson
Jake W.
5avril 2024
An absolutely blast! Kailyn and her husband were great hosts!
Billy T.
5novembre 2023
réponse de Kailyn
Thank you!
Christy S.
5septembre 2023
Over great experience and will be renting again from them. The owners are easygoing and flexible which is much appreciated.
réponse de Kailyn
Thank you! We enjoyed hosting y’all!
1 Photo soumise(s) par Christy S.
Douglas B.
3juillet 2023
Well for one the owners tried to normalize not having working running lights and park lights. Incredibly dangerous and irresponsible when someone is taking charge of your equipment. They attempted to act oblivious to the fact they weren’t working. So i modified my plans to only include night travel. I checked and double checked everything on my truck. Definitely the trailer. Additionally once the trailer was returned they filed a claim against my deposit citing the trailer was “disgusting”. Well now. I’m disgusting got it. Ok so only one bed was ever slept in. The bunks were never used the table was never converted into a bed. The kitchen was wiped down. Trash taken out. Floors swept. Shower tub and toilet cleaned. Not sure what else can be done minus the normal cleaning you are going to do anyway after a rental. Additionally it was said that the waste tanks were not emptied. Well i did as instructed and pulled out the plungers on both separately heard the water running down both times and let it run til it stopped both times. I don’t know any other way to check to see if it’s empty. I disconnected the hose and left both plungers open. Nothing came out. They are also citing the brake cable needs to be replaced and it’s missing a $2-$5 clip. They weren’t present at drop off to inspect and give me an opportunity to resolve these issues. They had a friend or neighbor who told me “everything looks good” but she also mentioned that he didn’t really know what he was doing and he said the same. These people aren’t very honest and i definitely would not be interested in renting from them again. This is my first experience with outdoorsy and i and not thrilled. The trailer functioned fine minus the light situation.
réponse de Kailyn
I do apologize for the inconvenience and the claim filed. But we did discuss if it isn’t cleaned properly there are charges for it. I submitted picture proof of all of this on the departure form. We also found your drug trash in the camper and the contract you signed prohibits that. You were informed my friend would look over it and then we would check it out when we returned from our trip prior to you even booking the camper. We fully go over every aspect of the camper before you leave. You were given the opportunity to return the camper and not take it since the lights weren’t working and you didn’t. We have fixed our issues with the camper and can ensure for future rentals it will be in excellent condition.
Sabrina C.
5juin 2023
We rented the Thompson Rv for our family beach trip this year. This was our first time ever pulling one. I honestly couldn’t ask for a better host. They answered every question we had. Not to mention every time I called or texted they were always fast to respond. We had such a great time we want do it again in a few months! Highly recommend this sweet family.
réponse de Kailyn
Thank you so much! Y’all were great renters! Loved having you!
Sergei P.
5juin 2023
We had a wonderful time! Rented the camper for two weeks and visited Canada! It was amazing. The camper was perfect for two adults and two kids. The kids definitely enjoyed the bunk beds. The communication with the owners was great before, during and after the trip. They were available on the phone all the time. The check in and out was relatively easy and informative. We would highly recommend this camper! Cannot wait to do something similar in the future!
réponse de Kailyn
Thank you! We loved having you!
Jonathan D.
0avril 2023
Kailyn Thompson canceled the booking 3 days before departure. This is an automated posting.
réponse de Kailyn
Yes sir, we did cancel only for a few important reasons…
1.) You wouldn’t tell us the campground location
2.) You didn’t have the proper towing equipment or vehicle needed to haul our camper.
3.) You suggested that you’d be swapping campers within the group of people you were going camping with (which insurance doesn’t allow).
4.) Also, there wasn’t the proper hook ups needed to drain the tanks, which is required per my description.
1.) You wouldn’t tell us the campground location
2.) You didn’t have the proper towing equipment or vehicle needed to haul our camper.
3.) You suggested that you’d be swapping campers within the group of people you were going camping with (which insurance doesn’t allow).
4.) Also, there wasn’t the proper hook ups needed to drain the tanks, which is required per my description.
Joseph S.
5avril 2023
Very clean and nice camper.
réponse de Kailyn
Thank you! We enjoyed having you!
Kim M.
5mars 2023
Kailyn was wonderful to work with. She responded quickly to any questions that we had. Our RV was dropped off and set up on time. It was very clean and had everything that we needed. We would definitely rent from her again.
réponse de Kailyn
Thank you so much! You were great!
