Membre OutdoorsyHôte depuis juin 2021

Taux de réponse 71 %Répond généralement en moins de 12 heures

À propos de Jason and Michelle locations de camping-car

Hi, we are Jason and Michelle, and we are the proud owners of Just Travel RV. Our mission is simple... just travel! We started traveling together when we met in 2002 and since then have made traveling together a priority in life. Any opportunity we get to travel, we take it, and if there isn't an opportunity we make one! We have traveled to 45/50 states and are hoping to make the 50th by the time we are 50. We've traveled every style, but there is something special about traveling in an RV! Our dog Doge loves to travel with us, and like other furry friends he feels at home in the RV. We started Just Travel RV LLC in 2021 because we want to bring an affordable, safe way for people to explore the country just as we have. So when you think you don't have the time, money, or flexibility to travel think again and tell yourself to JUST TRAVEL with Just Travel RV.

4.3

Membre OutdoorsyHôte depuis juin 2021

Taux de réponse 71 %Répond généralement en moins de 12 heures

2 camping-car à louer

Souvenirs de séjours avec les camping-car de Jason and Michelle Kloese

Voir tous les commentaires

Vlad N.

3.0août 2026

We rented five different RVs for a family vacation. I have to note that the one I had was the most expensive to rent, yet it was practically the worst in terms of condition.However, the RV in the listing photos is new, whereas the actual RV is very outdated. There is exterior damage, and the interior sofas and armchairs are old and peeling (I had to vacuum the floor multiple times a day). The refrigerator was supposed to start working normally after eight hours, but in reality, it stayed warm the whole time, while the freezer was merely cool—only a couple of bottles of Coke at the very bottom actually froze. We also couldn't open the side awning; it likely wasn't working (I didn't bother the host about it). By the way, the headlights are very dim, so if you have limited driving experience or vision issues, driving this RV at night would be difficult.

5 Photos soumise(s) par Vlad N

Tasha B.

3.0juillet 2026

We recently rented this RV and, while we enjoyed our trip overall, there were several issues that future renters should be aware of.The biggest disappointment was the condition of the furniture. The couch and dinette bench seats had significant peeling upholstery that was not apparent in the listing photos. The material continuously flaked off onto our clothes, skin, and throughout the RV. I ended up covering the couch and bench seats with sheets just to make them usable, but the peeling continued. I also had to sweep the RV multiple times each day because of the amount of debris. Additionally, the dinette seat cushions would not stay in place and constantly slid down. Overall, the condition of the furniture really took away from the appearance and comfort of the camper.

1 Photo soumise(s) par Tasha B

Outdoorsy

0.0août 2025

The Host canceled this booking 1 day before departure. This is an automated notice.

Outdoorsy

0.0juin 2025

The Host canceled this booking 4 days before departure. This is an automated notice.

Brian F.

5.0juin 2025

Bill H.

2.0avril 2025

Our hosts were very responsive to any questions or issues. With that being said the RV is not as shown in the pictures. Those must have been taken early on. This RV is in rough shape. The furniture fabric is all peeling, getting all over you when you sit down and the bed above the cockpit is coming off the wall. The toilet leaked and the stinky slinky has a pin while in it. But the biggest problem was there was no backup camera that worked. The side cameras were nonfunctional and the right mirror did not work from the driver's side controls. When trying to adjust it manually it would just move back to the original position of pointing in and down. Therefore, we had no view of anything on the right-side or back of the RV when backing up. Luckily I had my wife to direct me but without that I would have been blind when backing up. This is a 2021 with 100,000 miles on it. I would not rent this again.

3 Photos soumise(s) par Bill H

Celina L.

1.0janvier 2025

Very disappointed!! Pics you see are when it was newer. Very worn interior. Water leak. Tire damage. Slide out steps would not work properly. Very dirty under pullout couch and dog hair
And more....
My husband spent the first 4 days trying to find the water leak.

15 Photos soumise(s) par Celina L

Javier B.

5.0janvier 2024

We had an unforgetable RV Experience. Jason and Michelle where great hosts and always available to answer our questions.

3 Photos soumise(s) par Javier B

Marc L.

5.0juin 2023

Marc L.

5.0juin 2023

Brittany C.

5.0mars 2023

This was our family's first RV trip together and we couldn't have asked for a better host. Michelle was extremely thorough from the time we departed to the time we returned. I promise you will not find a better host or RV out there. I guarantee you will not be disappointed.

réponse de Jason and Michelle

Thank you so much for your review! Your family were amazing renters and we really enjoyed working with you!

Brandi H.

1.0novembre 2022

Very responsive. However. When they sound very nice and say normal wear and tear is okay and they’re not worried about it, do not fall for it, there is a 5 inch problem with trim that’s hardly noticeable and they submitted a insurance claim. The wheel shakes so bad that it’s actually uncomfortable driving, which was noticed one mile from storage, not miles into our trip. The battery system is terrible and only lasts about 2 hours forcing you to use the generator which has limited time. We rented it assuming there’s was an awning, we were told on our arrival the awning was blown off from prior renter.. Also, they broke their own car tow, so that wasn’t an option, when that was brought up we were told car tow isn’t a option for renters anyway. They advertise that they help with travel plans, we were not offered those services one time and we booked several months in advance. Associates they have assisting with return were far from nice. All they have going for them is unlimited miles. But you’ll pay other ways

réponse de Jason and Michelle

Thank you for sharing your feedback. We agree that anytime a renter or owner needs to file a claim it can be a tough situation. The Outdoorsy claims process is there to support this very reason! This gives the opportunity when accidents do happen on the road with renters the owners the ability to recoup some of the necessary funds to make the repairs to ensure the next renter has a safe and enjoyable journey. You're absolutely right that normal wear and tear is expected when renting vehicles, however when incident is reported such as the one you experienced in which your driver hit a curb those damages do need to be reported per the process. It's unfortunate to hear that having to submit a claim for damages incurred on the journey resulted in other concerns that we were not made aware of on what we believed was otherwise a great trip.We are really happy to hear you enjoyed our unlimited mileage offering as we are one of the few RVs that offer this perk! We are glad that saved you money driving the RV from Florida to Maine and back. Offering unlimited mileage surely puts a great deal of wear and tear on our vehicle but we went into this business with one simple mission and that was to help people to just travel so we're happy to offer that service and glad you appreciated it!I do appreciate your husband pointing out the damage to the wiring harness for towing. Towing was operable at your time of departure and the part to repair the wiring arrived at the shop the day of your departure, but due to your departure time we held on getting the work complete so we could get you on the road right away as towing was not something that you inquired about, towing was never discussed in our conversations prior to booking or departure, and as noted on our platform towing is not something that we allow or advertise.I do want to sincerely apologize for the lack of communication prior to your journey regarding the condition of our awning. A prior renter did break off the awning and were currently working without Outdoorsy’s claim team to have a new awning replaced, but it is on backorder. My calendar had you marked using our smaller RV since that was the RV you originally booked so I didn’t think about the awning when you changed your booking to the larger RV. I have already reached out to all additional future renters to ensure they are aware that there is a possibility that the awning may not be fixed prior to their journey. Our goal is to have it fixed within the month of December as we hear the that ordered parts are finally out for shipment!We appreciate you sharing your difficulties with the batteries in the RV as this will help us better prepare future renters for how the power systems and the RV operates. As I shared during our comprehensive training as well in the follow up video we provided, the battery is a short term solution for providing some portions of the RV power when a renter is not plugged into 30 or 50 amp shore power as highly asked and recommended for use. Running the RV on a battery is not recommended, but can be used while driving for small things like the house lights and heat. Think about it like a car battery with the headlights on and radio running- it will not last long if the RV isn’t running. The generator can be used as a power source if needed, and rules for using the generator as well as charges for overages are clearly outlined on our platform and your booking receipt for all renters to view before booking, and you and I had a conversation about generator usage prior to your booking. The RV is supposed to be plugged into 50 or 30amp shore power all which we provide and show during our training.We do wish we would've known some of the challenges you were facing during your journey as opposed to after a claim was filed as we would've been happy to help problem solve or to walk through any of the pieces that may have been occurring during your journey. We know that this may cause you to not use our business in the future but if so we'd love to have you back! Your family are excellent renters and we hope you had a wonderful Thanksgiving journey. Again thank you for the feedback that you have provided as it will help both us better prepare future renters as well as improve our support practices in making sure all of our customers continue to have a five star experience that we have always had.

Chancey B.

5.0septembre 2022

Enjoyed trip. Owners were very accommodating

Mark S.

5.0août 2022

Super friendly and great to work with. Very supportive. Wipers failed in the rain storm and the fridge was glitchy but don’t let that stop you from renting from this team.

Austin F.

5.0juillet 2022

There aren’t words to describe our first family RV experience, the owners are phenomenal and extremely transparent. They over communicated during our trip and was always available for questions and answers. Last but not least extremely nice.

réponse de Jason and Michelle

Thank you so much for the wonderful review! We loved working with you and your family and hope to see you take another adventure soon!

13 Photos soumise(s) par Austin F

Christopher E.

5.0juillet 2022

Amazing people!!! Renting again next month!

À propos de Jason and Michelle locations de camping-car

2 camping-car à louer

Souvenirs de séjours avec les camping-car de Jason and Michelle Kloese

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