5
Membre OutdoorsyHôte depuis novembre 2017
Communication
5Taux de réponse 82 %Répond généralement en moins de 12 heures
À propos de Bob& Mary Ann Russell
5
Membre OutdoorsyHôte depuis novembre 2017
Communication
5Taux de réponse 82 %Répond généralement en moins de 12 heures
Souvenirs de séjours avec les camping-car de Bob& Mary Ann Russell
Darren Y.
5juin 2024
Bob was super friendly and helpful. Would definitely recommend.
Brett B.
5juin 2024
We had a wonderful time with Lucy! Bob ensured we were setup for success. We had a few questions along the way and Bob was very helpful. Our family had plenty of room for two teenagers and we made memories that will last a lifetime!
Sharif D.
5octobre 2023
It was my first time renting an RV. We did not have any problems at all. Mr. Bob was easy to deal with. If you had any questions about the RV he always answers the phone. It was a great trip.
1 Photo soumise(s) par Sharif D.
April C.
5septembre 2023
Warren G.
0juillet 2023
Bob& Mary Ann Russell canceled the booking 0 days before departure. This is an automated posting.
Michael U.
5juin 2023
Lucy was great. No problems. Lucy has a pseudo famous papa. Bob was knowledgeable and checked on us. I Would rent an iceberg from Bob if he had one cause I know he wouldn’t let it melt. I will be renting from him again either Lucy or Amy
Eric G.
5juin 2023
Bob was wonderful, very helpful, easy to talk to, bus was wonderful and then some, it was just an awesome adventure trip. would recommend and do business with you in the future.
Janusz C.
5avril 2023
Mr. Bob was great at communicating and we had no issues whatsoever. Great RV, you can tell that the owners takes pride in the ownership.
1 Photo soumise(s) par Janusz C.
Ernest B.
5juillet 2021
Bob and Mary are amazing to deal with. We had a couple of issues on the trip and Bob was always available, and made sure our safety was always the most important. I would use them again.
Donald B.
5juin 2021
Leonard K.
5mars 2021
We had a great experience with Bob. Sometimes you don't know what kind of person you are dealing with until there is a problem. We had an intermittent problem with the furnace. I contacted Bob and he offered to drive 3.5 hours to bring us an electric heater. We declined. He the offered to reimburse us if we wanted to go get a electric heater. We declined. He then offered to hire a mobile repairman to come out the next day and try to correct the problem. Bob went above and beyond to make things right. We had a great weekend of camping and it was refreshing to get old fashion customer service that cares about the customer and not just the bottom line. Give Bob a try. If something doesn't go as planned he will do whatever he can to make it right.
John R.
5octobre 2020
This was our first rental. Bob was extremely responsive to our questions before we picked up the RV and while we were on the road. He was very thorough in explaining the RV features and system operations. We also did a short test drive and he offered helpful pointers on driving a Class A. Great experience and highly recommended.
Mike G.
5septembre 2020
This was our First Family RV trip. We had a great experience from our first conversation through orientation, camping, and drop off. I can't wait till we rent it again.
Terrance A.
5septembre 2020
We had fun in Lucy. Bob was very helpful and assisted us in every way he could. I’ll most definitely use them again
Janet M.
4août 2020
There were ants everywhere when we arrived and the owner was aware. We spent the first day spraying and cleaning the RV so we were a day late leaving on our trip. I don’t think the owner takes great care of it and it shows. We left it cleaner than when we received it. Owner was friendly and did communicate well.
Dan C.
5juin 2020
Had a great experience and Bob was always available for answers to questions while on the road.
