2015 Itasca Sunstar - Deluxe - Fully Stocked

Nothing was as presented by the host. We had the RV delivered and shortly thereafter the pressure release valve blew on the propane tank. The refrigerator took 72 hours to get cold. Kitchen cabinet doors under sink have broken hinges/do not shut properly Passenger side rear slide will not go in/out without heavy pushing and pulling. Bathroom exhaust fan does not work and skylight does not close Bedroom exhaust fan does not work and skylight does not close Back up camera does not sync with phone Main tv works (shows picture) but no audio Other two tvs do not work bedroom privacy door has broken latch slides open and close while driving Screen on bedroom window does not latch and falls off Leveling jacks do not work. The generator continually shuts off after only running a few minutes. Privacy screen motor on front windshield does not work…we had to manually roll up/down the screen which took a lot of force. Inside cabin was not cleaned. We went through and thoroughly mopped/wiped down/scrubbed/scoured the interior and the rags and cleaning water we used were black prior to leaving for our trip. Front privacy screen left side bracket is broken off/not screwed in and was stored in dash console box Dining table valence box missing left side Water constantly dripping outside from the kitchen slide The passenger seat outlet and master bedroom tv and electrical outlet does not work Upper pantry door latch does not hold door closed….door flings open while driving All outside storage cabinets were filthy and had not been cleaned (see photos) We opened the outdoor refrigerator door for inspection and found it full of sand and water. There were holes and water leaking from the ice maker lines. This refrigerator did not appear to have ever been serviced. All hoses (sewage, water and power cables were not wrapped up neatly in storage. They were tossed in haphazardly and full of knots which had to be untangled. There was not a complete set of silverware. One butter knife, about 5 mismatched forks, some spoons. This is not a fully stocked RV but that is only a minor part of the false advertising and misrepresentation. The real problem is this is an RV that has been neglected and has not been serviced in a long time. The passenger slide moving in and out as much as 1 foot while driving is a serious hazard and accident waiting to happen. We were expecting a luxury cruise but ended up with an RV in disrepair that should be in a shop to have major repairs done. This RV is a dangerous, is not safe, and should not be on the road.

Sandra and Pablo are absolutely amazing! They are the most generous people and extremely accommodating. Their fleet of RV's are well kept and beautiful! I wish I could give them 10 stars!

RV was in amazing condition, easy to drive, awesome set up. I'd definitely rent this rv again.

Excellent trip and the hosts were super helpful/communicative.

Amazing experience in beautiful California. Wish I had more time to explore!! RV was perfect!! Very clean and everything worked as it should! Highly recommended!! Thank You!!