This was our first trip with Outdoorsy. Pick up was easy and near the airport which we appreciated. The overview of the vehicle was brief. The vehicle is definitely of lower quality compared to other vans we have used and been in and it was loud to travel in. The van itself was functional and provided what we needed, however it was not very well stocked with basic items. There were only some plastic forks, a few paper products (to last a day) and a few plastic cups - this was easily remedied with a stop at Target. The sliding door locking mechanism stopped working while we had the van which made it difficult to get in and out of the van as we lost complete use of that door. Thankfully this happened towards the end of our trip, but it was definitely inconvenient and challenging. The bunk is a great option for sleeping additional people however it is pretty small once up there and slightly difficult to get in and out of. All and all we had a wonderful trip but would likely not rent this particular van again.

Qi was responsive in communication, RV was in a good condition, and we didn't encounter any issues on a 12 day long trip.

Amazing experience with the RV and the owner is amazing too! Very helpful. RV was very clean and we had a wonderful time.

Response was very fast and host is well organized. The van was fully stocked. Transaction was easy and quick.