Van must be returned as clean as when you picked it up. We charge a $100 minimum fee for filthy return.
if you want to pick the vehicle up before 1pm
if you would like to drop off the vehicle after 11am
I only give this four stars for listing accuracy because it was so much better than expected! Michael and Jennifer were so helpful and welcoming. We were given cookies, skittles, and coffee for our trip. They took the time to walk us through all the details of the vehicle. Jennifer even sewed window covers to block out the sun and the heat. The van itself was amazing and had everything we needed. If we’re ever back in Reno, we will definitely rent again! Makes us want to get one of our own!
We are so glad that you enjoyed your trip and our van! We are working on anchor points currently so next time you are in the area it will be even better! Thanks for the tip on impact.overland
Ross was awesome! Very attentive and flexible. The van has many nice features, especially the solar generated power for lights and charging devices, as well as a propane stove for cooking and water/deep sink for washing. It also ran really well, until it didn’t, and needed repair at the end of my trip. Just one of those things, no fault of the owner. Two things to consider before renting. If you are tall, the bed might be too short for you. Also, there was a slight chemical smell from the bed when the doors are closed, if you are sensitive to that sort of thing. I would rent again!
Ross was very easy to deal with, even though he was out of town when we picked up the van. The communication was great from the time we first showed interest in the van right up to the time we returned it. This was our first time renting/using an "adventure van". R oss's van was well-equipped and clean and was very convenient for our trip to Yosemite. Ross went above and beyond what would be expected and even met us at the Reno airport at 4:00AM for us to return the van before departing on our return flight. We have no hesitation in recommending this rental for your trip to the Reno area.