Promised a cargo carrier and was given a wheel chair ramp: When picking up, owner didn’t get DEF so had to buy some, added expense. All the blinds didn’t work, one massage chair broke, no rear AC. Had to stop and change wiper blades out 30 minute into trip. Vehicle broke down in Florida. Had two rent 2 vehicles to get back. Owner thinks a $500 discount is sufficient but added in mileage to get vehicle back from Florida he is wanting me to pay. Owner was irritated we couldn’t stay past our trip to get vehicle fixed. We had obligations at home the next day. Vehicle looks great in pics but once you are using it, it’s not user friendly. I will be contacting the rental service about this experience and trying to get the a fair refund. Really disappointed in our experience with outdoorsy at this time

The Host canceled this booking 1 day before departure. This is an automated notice.

Hector was Great to work with! We drove this to Florida from Missouri and it was great for my family of 7! The ac in the back was a little warm so we bought an oscillating fan to help push ac from the front cab to the back. Other than ac, it was fantastic and we will use again next vacation!

Amazing addition to our trip. Van was great - hector was very helpful, (nothing against this van, but only thing I was not really thinking about was the 13 miles per gallon diesel , that is not a knock - just wasn’t really thinking of that when renting, gas was pricey, but the van was much more fun than renting a minivan or something similar. ) highly recommend

Easy exchange pick up and drop off. Van was as described. We took the Sprinter van was able to travel with 10 people comfortably. They even threw in a cargo carrier for luggage. Bathroom was a bonus on the long trip.