NEW - 2025 Mercedes 11-Passenger Mercedes Sprinter: Travel in Style - Wi-Fi

We recently rented a Sprinter van through the Outdoorsy app and while the booking process was smooth and communication with the host was easy, there were a few issues worth noting. Given the price paid and the vehicle's premium branding as a Mercedes, it would have been appreciated if the exterior had been properly washed and detailed prior to pickup. Notably, there were streaks on both the inside and outside of the front windshield, which impaired visibility for the driver. While the interior was clean, comfortable, and very spacious, easily fitting all of our family members, we noticed a lot of rattling from the sliding door when driving on local roads. It became quite noticeable and a bit distracting, especially on uneven surfaces. As a Mercedes-branded vehicle, we expected a smoother ride. Unfortunately, the back seating area was surprisingly rough, especially for passengers riding long distances. That said, the overall seating layout was very accommodating, with enough room for everyone to sit comfortably. One point of confusion during our trip was the charging cable for the van. After a brief walkthrough, I didn’t realize that the charging port was not compatible with a standard household outlet. As a result, I was unable to charge the van during our rental period. Fortunately, this didn’t affect our trip, as most of the passengers slept and did not use the onboard television or radio. Overall, the experience was decent and the van served its purpose well for our family trip. However, with a few maintenance improvements and attention to detail, this rental could easily go from average to excellent.

Great experience and added addition to my daughters part 2 of her surprise party. The host was fantastic! Very accommodating, The only issue we encountered is the wifi was not keep a connection, we did not know we had to use our own hotspot and the Bluetooth was not connecting and kept freezing on us. However the experience was a 5 star and so are the host!

Value and everything was as described

Great experience