David was knowledgeable about the RV and gave us a quick review of all system operations. Everything in the RV operated as expected, and we did not encounter any issues.He generally answers questions less than 20 minutes and was overall pleasant to deal with. Would rent from him again.👍

We had a great trip exploring the Pacific Northwest, but the RV itself had numerous issues that negatively affected our experience. Smaller issues included cabinets/drawers opening while driving, a broken stove igniter, loose bedroom door track, blinds requiring Velcro, broken fan knob, loose step cover, empty windshield washer fluid, and limited kitchen utensils. More significant issues included the electric awning failing to retract, resulting in nearly an entire day spent roadside trying to resolve it and having tools delivered roadside to fix. The screen door had a hole that allowed mosquitoes inside, resulting in multiple bites overnight. We also found mouse droppings and evidence of mice getting into our food and toilet paper. We spent about two hours locating DEF after receiving a warning 4 days into the trip. Most disappointing was the lack of communication afterward. The host has not responded to our concerns or questions about these issues or an additional propane charge, despite the listing stating the prep fee includes a propane refill. We had a good trip overall, but the number of issues and lack of communication did not meet the standard we expected for the price.

David was always available to assist with any questions we had, both before and during our trip. The Mercer Chateau was everything we hoped for, and accommodated all our needs for our nearly 2 week trip through the Great North West!

Overall, this is an older RV with several age-related issues prospective renters should be aware of. While driving, there was a noticeable smell of diesel fuel inside the cab, and the transmission slipped intermittently. The interior couch is heavily worn, with the original vinyl peeling and covered by an aftermarket slipcover. If you need to use the seatbelts on the couch, the cover has to be removed, exposing the deteriorated vinyl underneath. The most significant issue involved the awning. The awning motor, which appears to be old and weak, failed while we were at our campsite, leaving the awning extended and preventing us from traveling. I had to purchase tools from a local hardware store and manually free the motor to retract the awning. This unexpected delay caused us to miss our return flight and return the RV at the airport instead of the host's home. After the trip, the host charged us an additional $200 for airport pickup and another $200 for an awning repair. We do not believe the awning charges were justified, as the awning failed due to what appeared to be an existing mechanical issue, and we returned it in the same operating condition. These charges, along with fees to change our missed flight and to stay another night at the hotel, cost us over $800. The host also claimed that we failed to empty the black and gray tanks. We did empty both tanks before returning the RV. The RV does not have a leveling system, so if it is parked on uneven ground, the tanks may not drain completely. If any residual liquid remained, that may explain the host's observation, but we did complete the dumping process before returning the vehicle. If you're considering renting this RV, I would recommend doing so with the understanding that it is an older coach requiring more patience and flexibility than a newer model. Be prepared for mechanical issues that the host will likely charge you for.

RV was mechanically sound and easy to drive. All features worked as expected. Host was great at communicating.