Excellent communication, cozy trailer. Would rent again.

Very friendly and helpful. Explained all we needed to know and great line of prompt communication.

Audels camper was exactly what we were looking for. With short notice, we were able to book, pick up, and head out with no issues. They were very communicative and transparent. Camper was as advertised, and in good condition. We appreciate their timely response, short notice booking, and friendly hospitality. I will definitely consider them next time we’re looking for a great camper within the Las Vegas area.

The host was communicative and accommodating so far as the delivery was concerned. However, the trailer was delivered without a spare tire despite having one in the listing. Furthermore, the two tires that were on the trailer were cracked around the entire circumference and in need of replacement. We were told by the host the tires were about a year old despite their obvious poor condition. Upon inspection myself I discovered the tires to be over 8 years old. I subsequently refused to take the trailer on the road. I spoke to the host regarding an amicable solution to compensate him for his time, but I was asking for a full refund of the trailer rental as it never moved once dropped off. He informed me he would reach out to Outdoorsy and get back to me. Instead, he immediately closed the rental as an early return and collected full payment stating to the platform that nothing is wrong with the trailer and that he and I went through it together. These statements are false and speak to bad faith in doing business. All subsequent messaging to the host after refusing to take the trailer and asking for a refund were unanswered. Do business with this host at your own risk.