I’m writing to share feedback about an RV I rented for vacation from October 2 through 7. This was my first bad experience with Outdoorsy. The RV looked very different from the listing photos, which appeared to show it in much newer and better condition. The interior did not seem professionally cleaned: there were bugs and spider webs inside. The exterior also appeared poorly maintained. Halfway through our trip, the RV broke down and was unusable for at least three nights. We waited for a mechanic one night, but they couldn’t fix it. I tried to help resolve the issue the next day, but that also didn’t work. We eventually left the RV at a nearby airport and rented a car to continue our trip. Because the RV stopped working, my wife and I had to spend a night at a rest area near Amarillo while we waited for help. We didn’t feel safe continuing to travel in it, and we also lost part of what we had paid for a state park campsite. Although the owner was kind, responsive, and tried to arrange a mechanic. I received a refund for only two nights despite the RV being out of service for at least three. I’m sharing this because I believe Outdoorsy should do more to verify that vehicles