I read reviews on this guy where folks said that it was not in good condition and then the owner replied that the renter was the issue. Well, let me tell you - THE OWNER is the problem. This RV is in awful shape. It was disgusting when I picked it up. There was dog hair everywhere and a ton of things wrong with the RV. I knew it was a mistake when the owner told me "There are two things that will get you stranded. One is using the awning, it won't come back in sometimes and the other is you can't use the levelers so you need to find a flat area to park. Also if it rains the fridge wont work unless you take this magnet outside (in the rain) and move something in the back of the fridge" The AC in the cab didn't work, it blew hot air. The stairs didn't work, he had to connect a wire and then someone had to lift the stairs from the outside for them to go all the way up. I took the RV trying to make the most of it, but when I picked up my wife the dog hair got to her and we returned it within 15 minutes of picking it up. The owner came outside and was on the phone with Outdoorsy and then tried to strongarm me into paying him via venmo because he was going to be out money. I honestly believe this guy is on drugs, he was super shaky and said that he had been up 32 hours cleaning the RV. He and I had words after he tried to get me to venmo him as I felt it was awful for him to try to rent his POS out to someone that was traveling in from out of town. THEN THIS GUY FILES A FRAUDULENT INSURANCE CLAIM AGAINST ME. He talked about the insurance I purchased multiple times when I was picking it up so I think he had this planned all along. He bragged how he filed a claim against a girl before and it took months, but he ended up getting like $17,000 from the insurance ($4000 probably came out of her pocket...). If I were you I'd stay away from this guy.