Pickup Info: Please try to arrive on time—we’ll need about 45 minutes to go over the van. Weekdays, I usually do pickups after 4 PM because of my full-time job. On weekends, it’s usually around 3 PM, but I’m flexible if we plan it in advance. If after 4 PM on weekdays doesn’t work for you, here are a couple of other options. First, I can leave the key in a lockbox for a more flexible pickup time. However, we’ll need to set up a quick training session before your trip to show you how the van works. I’m free for training on weekends, holidays, or weekdays after 4 PM, so just let me know ahead of time to make sure the van is available. Second, you can pick up the van a day early for a half-day rental fee. This way, you can start your adventure the next day. Return: - Return time is 4pm but we are flexible as long as scheduled in advance. - Please return the van in the same condition you picked it up. If returned dirty, there will be a $100 cleaning fee. - The exterior of the car is expected to be a bit dirty, but if extremely dirty with excess amount of mud and dirt, there will be a fee of $100. - Fuel convenience fee, if you are unable to fill up the gas tank prior to returning there is a $20 fee + the cost of gas. - Propane convenience fee, if you are unable to fill up the propane prior to returning there is a $20 fee, cost of propane is included. - Must empty the grey water tank. If not, there is a $100 fee. - Must empty the toilet cassette. If not, there is a $200 fee. - There is no credit or refund for early returns. - We are flexible on the return time, as long as agreed and scheduled in advance. You will also be responsible for the cost of any canceled rentals due to a late return that was not agreed upon. - Any return after 6pm will incur $100 charge and if returned after 8pm there will be a full day rate charged.