This was our first time in a camper. Bryce took extra time to make sure we understood how to work everything in the trailer. The trailer was comfortable, clean, and well equipped with things like a blanket for movie time, cleaning equipment, games, DVDs, chairs, etc. All we had to do was show up. After Bryce left, I couldn't open the door after multiple tries and panicked. Rather than explaining things over the phone, Bryce drove back and helped me out because he cares about your experience. During the trip, we had a breaker pop which was normal with what we were using. Bryce was available when I called and walked me through how to fix it. I would recommend renting the camper both because of how easy everything was and it had the right amount of space and layout, but also because the owner is kind and responsive. I appreciated being able to just relax because the camper was clean, comfy, and hassle free.