I'm not sure if there's any way Liza could have made this experience any better or easier on us, great experience all around. Communication was extremely fast and easy, never more than a text message away and she even offered up suggestions on good hikes and places to eat/visit. The truck was delivered to us on time, clean inside and out, full of fuel, and loaded with the promised gear (and a few bonus items). After a quick walk through and a lesson on how to setup the tent, we were off for our 10 day adventure around Alaska. We regularly got compliments and questions about the truck and tent, even shocked a few of our guides when we told them it was a rental. After seeing all the large RVs and slide-in camper rentals most people were using, we were quite happy to be in our more nimble vehicle, especially on some of the tighter and rougher roads. All the gear provided was in good shape and worked as it should. The stove came with a full bottle of propane as promised and the kitchen set had all the essentials. The included can of bear spray never had to be used (fortunately), but it was a nice addition and we were able to carry it on our day-packs when we were out exploring. The tent was excellent; super quick setup/tear-down, nice thick comfortable mattress, decent amount of room for 2 people plus some gear (we had a 40L duffle bag in with us plus a few other items), lots of nice hanging hooks, held heat in really well but had plenty of venting options, and it was surprisingly dark inside (we overslept the first morning because we had no idea the sun was even up). I wouldn't hesitate to rent from Liza again if we're ever back up in AK and have no doubts about recommending anyone rents from her. Once again, just an excellent overall experience.