The Ride RV

31 avis

(4.5)

Nick A.

5avril 2024

Phenomenal ride and phenomenal service! 10 out of 10. Will definitely rent again!

3 Photos soumise(s) par Nick A.

John S.

5avril 2024

We had a great trip around the Austin and San Antonio areas.
The RV drove well, and The Ride RV was very prompt to answer any questions we had.

Bruce P.

5avril 2024

Summer W.

5avril 2024

Excellent experience . First time RV drivers and they made it seamless from beginning to end. Super communicative and accommodating. RV was like brand new and fully stocked. Would absolutely rent with them again.

GRANT H.

1avril 2024

Do not rent from 'The Ride RV' - it is a business, not an individual. They offer a $100 discount if you leave a 5-star review, so you can throw out those. We had a littany of problems, all made worse by the fact that when we left a couple of items in the RV by accident, their cleaning service stole them, and 'The Ride' was no help at all in recovery.

réponse de The Ride

Don't rent from us because we are a business? We offer $100 discounts on any minor charges due after your rental to encourage reviews. we do not and cannot mandate what rating is given. We want everyones true experiences given. We always aim to please and get better. 99.9% of the time there an issue with our RV's is due to user error. For example you said you "may" have left items in the RV, which we quickly acted on by calling our cleaners. You didn't leave anything or we would have returned it as we do with many renters that leave personal belongings behind. Yes, the fridge lock was broken on the previous rental which was one day before your rental. Would you have preferred us to cancel your reservation leaving you high and dry the day of your vacation to get this fixed completely or make it so that it would work temporarily for your trip? Our RVs are all inside of 1 year old. Essentially brand new. RV's are very finicky and it is typical for rough drives or bumpy drives to create a loose screw here and there or for something to be loose. We always try to inspect everything the best we can. All of the RVs have been inspected, the stickers have not all been put on yet. And the RV that you had, had an oil change the week before your trip. As a business we have these things pre scheduled to make sure they are always completed and ready to go. We realize that everything isnt always perfect but we try our best to make things perfect and always make things right. Thank you for your review as it helps us get better for next time.

5 Photos soumise(s) par GRANT H.

Kris M.

5mars 2024

This was our first experience driving and staying in an RV and we found this make/model very easy to handle and drive. There was a bit of a learning curve on how to operate things but overall it was intuitive. The RV was well stocked with everything we needed and we found the queen bed surprisingly more comfortable than anticipated. Some constructive feedback: As newbies, we paid for a walkthrough before taking off and it would have been good for the representative to check/advise to make sure all shades are up and the shower, bathroom, and refrigerator door secured properly for travel. When my husband drove off it was quite a surprise to have everything banging and slamming and we later ended up with food flying out of the fridge a few times not knowing how to secure the door. All in all, it did not deter from our fun and we would certainly rent this RV again (esp now that we are pros! :))

Suzanne R.

3mars 2024

Good trip
generator intermittently cutout
Ac takes along time to cool half of the vents dont work.

Anthony A.

5mars 2024

Sabrina T.

4mars 2024

Michelle L.

5janvier 2024

Our experience with The Ride RV was overall great. This was our first time driving an RV, so we obviously had a lot of questions whenever something came up, but the host always answered quickly. There was a small issue with the key not being detected but it was a simple battery change and we thought we were getting a white RV but received a black one instead. This wasn’t a huge problem as it was the same make and model as the listing. Highly recommend this model as it was super easy for us first timers to operate. Literally everything operated with a push of a button! Huge plus that it was dog friendly too :)

Rajashekhar M.

5décembre 2023

First time RV renters and we willcome back to rent with them in the future. The RIDE RV team did an excellent job in helping with our 7 day rental. The whole process was contactless and it was made effortless. The virtual staff was always there to answer our questions promptly as we were first time renters and had a lot of questions. Their prices were also very competitive and the rv was in great shape and ready to hit the road. Try them if you haven't already.

Daphne B.

5novembre 2023

Awesome rental! Coach is exactly as described in the listing. It was clean, comfortable, and incredibly well stocked. The bed was very comfortable, and we loved the larger refrigerator. The outdoor kitchen was incredibly handy - being able to wash hands outside is the best.

Michael S.

5septembre 2023

Everything we ever could have asked for! Kept us dry in the rain and cool in the heat. Fellow campers were definitely jealous! I can't imagine camping any other way from now on haha

Daniel P.

5septembre 2023

Graham W.

5juillet 2023

great experience, great host.

Nicholas S.

5juin 2023

My family had a great experience visiting Pace Bend Park and McKinney Falls State Park in this RV. The "Wander Wheels" RV was very nicely furnished with all the kitchen supplies needed. The linens were soft and clean, and everywhere you looked there were USB or power outlets to keep all our devices fully charged! This RV looks and feels like it is brand new! It was easy to drive and had great visibility with the built-in rear camera system! The checkout and return process was very straightforward and easy. Jon was easy to get ahold of and great to work with.

3 Photos soumise(s) par Nicholas S.