4.9
Membre OutdoorsyHôte depuis août 2019
Communication
4.9Taux de réponse 100 %Répond généralement en moins de 6 heures
À propos de Lisa Hanson
Hi, I'm an outdoor enthusiast who eventually plans to take off in my 'MO' & road trip across America. I just have to save up enough money first!
4.9
Membre OutdoorsyHôte depuis août 2019
Communication
4.9Taux de réponse 100 %Répond généralement en moins de 6 heures
Souvenirs de séjours avec les camping-car de Lisa Hanson
David B.
5août 2024
Fantastic experience. Excellent communication. Highly recommended.
Thomas G.
5septembre 2023
This was our first time using Outdoorsy, and we couldn't have had a better experience! Lisa was so communicative - from BEFORE we booked until after everything was wrapped up and we were back home after the trip!
réponse de Lisa
Thanks for the great review!
It was a pleasure to meet you both. You were awesome renters, & welcome back anytime. :)
It was a pleasure to meet you both. You were awesome renters, & welcome back anytime. :)
2 Photos soumise(s) par Thomas G.
Tina A.
5avril 2023
An exceptional experience overall. Mo was super easy to drive and operate. Had all the amenities I needed and Lisa was very responsive and helpful from messaging prior to booking until drop off. The whole process was very smooth. She was a pleasure to rent from! Me and my doggie had the best time on our little getaway to Shaver Lake. Would definitely rent Mo again from Lisa!
réponse de Lisa
I'm glad you had a great time. Thanks for taking such good care of my Mo & being understanding about my slight scatterbrain over my sick dog etc at pick up! You'll be pleased to know the special food arrived for Riggs & he seems to be doing much better already, I'll keep you posted :) You are welcome back anytime.
5 Photos soumise(s) par Tina A.
Thomas W.
4octobre 2022
Vicki and I had a great drive up Hwy 1 through Big Sur and back down Hwy 101 from Monterey. We had some trouble with a bad tire that went flat. Lisa immediately said she would pay for the cost of the new tire. Outdoorsy emergency service was good with lot's of follow up however their vendor sent out to mount a new tire estimated it would be 90 minutes...huh. However, it took much longer than that for a total of 3 hours. Luckly it was not too hot just north of San Miguel so we took the camp chairs provided and mat away from the vehicle in some shade, and played a couple games of Rummikub with a couple beers...making lemonaid!
réponse de Lisa
Thanks for the review, i'm glad you enjoyed your weeks vacation & i love the pic. Thankfully the flat was on the last day of your trip & roadside assistance was able to assist. You made a good job of lemonade :)
1 Photo soumise(s) par Thomas W.
Bao T.
5juin 2022
Mo was as advertised and had no issues! Lisa was a pleasure to deal with, answered all my questions promptly, and helped me plan a few places for our trip as well. It was a great first experience. Communication was great throughout the whole process. I definitely recommend!
réponse de Lisa
Thanks for the review Bao, i'm glad you had a good time with Mo. :)
Your excellent communication is what made the process so easy & smooth.
It was a pleasure to meet you both & you're welcome back anytime.
Your excellent communication is what made the process so easy & smooth.
It was a pleasure to meet you both & you're welcome back anytime.
Daryl S.
5février 2022
Mo was wonderful! Had everything you needed and was super comfortable and easy to use. Lisa was fantastic, super communicative and helpful! Great trip and can't wait to rent Mo again!
réponse de Lisa
Thanks for the review & photos. It was a pleasure to meet you & I'm glad you enjoyed yourself. You are more than welcome to go play with Mo anytime :)
sean T.
5novembre 2021
Great communication, easy pick up / drop off , van was great and had d everything we needed . We went to the desert on this trip and can’t wait to rent MO again for a beach trip .
Thank you :)
Thank you :)
1 Photo soumise(s) par sean T.
Tracey M.
5octobre 2021
We has a fantastic trip to Alabama Hills and the High Sierras! Lisa was a great host and very accommodating. MO is in great shape and drove beautifully on the highway. We will definitely be renting MO again. Thank you Lisa for helping to make our adventure a successful one!
réponse de Lisa
Thanks for the review :)
I'm glad you had a great trip & discovered the beauty of a Class B! (If your original spot isn't going to work out just hop back in & drive somewhere else) :)
It was great to meet you both & thanks for taking such good care of my MO.
I'm glad you had a great trip & discovered the beauty of a Class B! (If your original spot isn't going to work out just hop back in & drive somewhere else) :)
It was great to meet you both & thanks for taking such good care of my MO.
6 Photos soumise(s) par Tracey M.
Erica E.
5octobre 2021
We took Mo to Ventura and Ojai and had a great time camping. Lisa was super helpful in showing us how everything worked before we left. Mo worked great, everything was new and clean, no technical issues.
réponse de Lisa
Thanks for the great review. It was a pleasure to meet you both & thanks again for taking good care of my Mo :)
Ari G.
5septembre 2021
Lisa made the entire experience fantastic. It was our first booking on Outdoorsy, and we could not have been happier with the communication with Lisa and the van itself (which was perfect for our needs). We will definitely be booking Marvelous MO in the future. I highly recommend Marvelous Mo to anyone looking for a van rental.
réponse de Lisa
Thanks for the excellent review. I'm glad you had a good time. It was a pleasure to meet you both & thank you for taking such good care of my Mo. :)
Mike G.
5août 2021
This was our first experience renting and using a RV. Lisa was not only very thorough with explaining all the features but she was also very kind. Her RV, Mo, was very easy to drive and handle along the curvy roads of the PCH.
réponse de Lisa
Hi Mike
Thanks for the good review. I'm glad you had a good time.
It sounds like you're catching the RV wanderlust bug, lol.
Thanks for the good review. I'm glad you had a good time.
It sounds like you're catching the RV wanderlust bug, lol.
1 Photo soumise(s) par Mike G.
Angie U.
5juillet 2021
Had a great time! Clean, equipped with everything I needed plus a pleasure to drive! Thanks Lisa
réponse de Lisa
Thanks for the review.
I'm glad you enjoyed yourself, it was lovely chatting with you :)
I'm glad you enjoyed yourself, it was lovely chatting with you :)
AWA G.
5juillet 2021
Lisa was great at explaining us everything we needed to know about oeprating her RV. She was always quick to answer our questions.
Thank you so much Lisa!
Thank you so much Lisa!
réponse de Lisa
Thanks for the review. It was a pleasure to meet you both & thank you for looking after my Mo.
Maybe next time I'll get to meet the dog! :)
Maybe next time I'll get to meet the dog! :)
2 Photos soumise(s) par AWA G.
Randye S.
5mai 2021
This was my first time renting a camper van and I wanted to share what a complete pleasure my trip was because of the Marvelous MO and Lisa. MO was very clean, well maintained, and comes with everything needed for a very comfortable trip... including the kitchen sink. Lisa was awesome - she patiently showed me everything and taught me what I needed to know about MO so that I'd feel comfortable. Driving it is much easier than I'd expected and I had no problems at all. So then, off MO and I went on our first date... 5 days at Mojave National Preserve. We both had a completely wonderful time and I'm eagerly looking forward to our second date.
réponse de Lisa
Thanks for the great review. It was a pleasure to meet you & thanks very much for bringing my Mo back safe & sound :)
6 Photos soumise(s) par Randye S.
Peter V.
5janvier 2021
Mo was amazing! I started with only 4 nights but had to extend it to 7 because I just loved it so much. I'd been researching RVs for a while to buy and this was the exact model I wanted to purchase. This layout is the best in my opinion, the bed is huge and comfortable! Everything was simple to use, and this vehicle is incredibly easy to drive!
réponse de Lisa
Thanks for the review. It was a pleasure to meet you & thank you for taking such good care of my MO. :)
2 Photos soumise(s) par Peter V.
W G.
1janvier 2021
Worst experience ever. Recommend RUNNING from this owner. Lisa, without telling us, has installed a voice (and video) recorder in her RV. It is illegal in California to record someone for 3 days, without their consent. Then upon her return she claimed 'damage' to the underside of her car, which she signed off OK on the return.
réponse de Lisa
I'm sorry you feel this way. You were informed of the combined Navigation/Back up/Dashcam before you took the RV, it is also written in the RV rules document you signed. It is easily unplugged if you didn't want to use it. The RV was driven Off Road (against both my & Outdoorsy policy) & was damaged. You disputed the damage & filed a false police report in what I believe was an attempt to suppress the evidence & intimidate me. We went to arbitration as per Outdoorsy policy. The arbitrator after reviewing all the evidence agreed that the damage was sustained while in your possession & awarded me the exact cost of the repair. The police also state there is no validity to your claim.
