4.9
Membre OutdoorsyHôte depuis juillet 2019
Communication
4.9Taux de réponse 96 %Répond habituellement en moins d'une heure
À propos de Cristina Kraus
Hello, we're the Kraus family. We are long time RV'rs and have a wonderful RV for rent. We hope it becomes your go-to home for ultimate camping adventures!
4.9
Membre OutdoorsyHôte depuis juillet 2019
Communication
4.9Taux de réponse 96 %Répond habituellement en moins d'une heure
Souvenirs de séjours avec les camping-car de Cristina Kraus
Jeffrey H.
5septembre 2024
Ranee L.
5juillet 2024
Cristina and her husband were wonderful hosts. Made pick and drop off easy. Cristina was quick to respond with any questions and issues we had. Happy that there were little extra things in the RV so we didn’t have to buy them. We had a wonderful time exploring Yellowstone and the Grand Teton Park. Would definitely recommend any looking for an RV in Bozeman area.
Xavier J.
5juin 2024
We had a blast visiting Yellowstone & Grand Teton and for sure Cristina and Justin played an important role in this success. Super friendly and always available for assistance when needed, they have been a great support in our journey. The RV is fully equipped, exactly as described, and is the perfect fit for this kind of adventure. Not to hesitate a second, you can trust them 100%...
Rocco R.
5juin 2024
Wonderful people who were extremely informative and always willing to allow us to reach out to ensure we had a great time with their equipment. They were as affable as they were accommodating. So grateful to have found them!
Jamie W.
5août 2023
The RV was just right! Cristina walked us through everything so we were prepared to hit the road without any hiccups. Plenty of space for our family of 4 - the fridge had ample storage and kept everything cold. Air conditioning worked great too. There were extras already stocked (like dish soap, towels, toilet paper, shampoo/conditioner, rugs, chairs, coffee maker & filters) so we didn't have to make any extra stops to pick up things that may normally be forgotten. Communication was excellent and pick up/drop off was effortless. Thanks!
Brian R.
5août 2023
This was the perfect RV for our adventure through Yellowstone and the Grand Tetons. Its close proximity to Bozeman airport made this rental so much easier. The setup and breakdown at campsites was so simple and easy, it had us on the road in minutes each morning. It was roomy with the slide out, and kept in great condition by the owners. We could not have been happier with this rig. The Blackstone grill setup was a must have addition. it made cooking a breeze at campsites with its easy setup and propane supply from the camper. Would absolutely recommend.
3 Photos soumise(s) par Brian R.
Tj P.
5août 2023
Cristina was great to work with. Very quick turn around in communications and all my questions answered thoroughly. The RV itself was perfect for a family of 2 adults and 3 kids. We really enjoyed our trip.
John J.
5septembre 2022
Justin and Christina were perfect in every aspect of being great hosts. They were gracious enough to let us rent their RV, which made our trip to Yellowstone and Big Sky amazing. It is a well kept vehicle that offers all the perks of home while on the road in the wilderness. They communicated great and were very accommodating in every aspect. Would recommend 100% to anyone looking for an RV in the Yellowstone / Montana area. Five Stars all around!
Dr. B.
5septembre 2022
We had an exceptional time renting this 2019 Jayco RV for one month! The owners were very friendly, helpful and a true pleasure to work with.
I would strongly recommend these owners and their RV if you're looking for a great trip'
I would strongly recommend these owners and their RV if you're looking for a great trip'
1 Photo soumise(s) par Dr. Bruce E.
Hunter R.
5juillet 2022
Had a great experience, the owners were very helpful
Gabor C.
5juillet 2022
Great RV with a large slide out and packed with features. Super nice hosts who have been great to work with, and allowed us to adjust our schedules to various flight schedule changes.
Benjamin T.
5juin 2022
Wonderful RV at a very reasonable price. Cristina was very helpful and we had a lovely time. Would definitely recommend!
Jonathan C.
5octobre 2021
Having rented one from Cruise America before this was an amazing upgrade at pretty much the same price range. Cristina’s communication was fast and accurate. Everything was clean and smelling fresh! The RV drives “on rails”! Smooth, quite and easy to drive. The pull out is a game changer as it allows for ample room and when tucked in, fits comfortably within the highway lanes without making you feel like you’re going to brush with every other passing vehicle.
This RV definitely made it convenient to visit Yellowstone and Teton comfortably and in Style.
.
.
.
.
…wait, you’re still reading, go RSVP!!!
This RV definitely made it convenient to visit Yellowstone and Teton comfortably and in Style.
.
.
.
.
…wait, you’re still reading, go RSVP!!!
réponse de Cristina
Thanks Jonathan! You and your crew were awesome to rent to and your trip sounded like a blast! I hope you can make renting our RV with great friends an annual tradition!!
1 Photo soumise(s) par Jonathan C.
Sean G.
5septembre 2021
The RV was great and drives like you are driving a smaller truck. It was really clean and easy to use. They had everything in it we needed to cook as well.
réponse de Cristina
Sean was responsive throughout the RV rental process. He took excellent care of our rig and was prompt with both pick up and return. I would rent our RV to Sean again in a heartbeat!
Stephanie B.
4septembre 2021
Positives of the Rental Experience
Overall, the trip was amazing. We rented the RV and drove through Yellowstone and Grand Teton. The RV was located very close to the airport and had most everything that we needed for our trip.
Overall, the trip was amazing. We rented the RV and drove through Yellowstone and Grand Teton. The RV was located very close to the airport and had most everything that we needed for our trip.
réponse de Cristina
Thank you for your feedback Stephanie and I’m thrilled your trip was filled with amazing memories from Montana & Wyoming! It’s great to get feedback and understand how we can strive for continuous improvements. We will work with Outdoorsy to get a suggestion in to push automated notices to renters throughout the book to departure cycle on the details of their rental. All fees and T&Cs from both outdoorsy and independent RV owners are posted in the booking system and when booking renters are agreeing to those at the time of reservation. Similar to campgrounds and hotels our 3pm pick up time and 11am return time is structured to accommodate work schedules and adequate time for RV safety inspections, preventive maintenance and a thorough exterior and interior clean between each and every renter. Our luxury coach is one of the only Class C RVs in Bozeman that offers unlimited mileage, unlimited generator use and complementary bear spray which was $400 worth of complementary offerings for your specific rental. Our customers safety and enjoyment are my absolute North Star goals!! I spend time educating out of state travelers on the best ways to stay safe in the backcountry and lessons learned on how to operate our RV. You expressed concern that you needed a precise drop off time and a ride to the airport. I heard your concern and had a triple back up plan for either my daughter, or my son or my husband and I to drop you and your travel companions to the airport at precisely 10:30 am! I kept that commitment and got you to your flight on time! As for your reason for asking me for a ride last minute on day of your departure instead of booking through outdoorsy, I assumed you were familiar that Uber/Lyft are experiencing driver shortages and excessive wait times which might cause you to miss your flight. You have been one of the most organized and conscientious renters I’ve encountered as you had an entire binder with you devoted to trip planning so forgive my assumption that you were familiar with all logistical details and our prior correspondence. Again, I appreciate your feedback and apologize your expectations were not met.
William S.
5juillet 2021
