4.6
Membre OutdoorsyConcessionnaire depuis avril 2019
Communication
4.7Taux de réponse 71 %Répond généralement en moins de 6 heures
À propos de Trailhead
Colorado based and family operated RV Rental Business. We have a passion for the role we play in helping families and friends make amazing memories wherever their journey's might take them. All of our RV's are less than 3 years old which means you get the best available luxuries and technology when you rent from us. We are located near to the Denver Airport. Something that helps us stand out from others is our approx. 30 minute Orientation we do with every rental pick up to ensure everything is working and show the renter how to operate everything before they disembark.
4.6
Membre OutdoorsyConcessionnaire depuis avril 2019
Communication
4.7Taux de réponse 71 %Répond généralement en moins de 6 heures
11 camping-car à louer
Souvenirs de séjours avec les camping-car de Trailhead RV Rentals
Yehudah S.
3août 2025
RV is good but came with no sheets, no blankets, no pots, no utensils. Also check out is super early - 9:30am or else you pay $150 for checking out after that.
réponse de Trailhead
RV rentals typically come void of sheets, blankets, and personal effects. Some renters prefer to use their own materials and save the money. However, we do offer these in the form of add-ons at checkout in case you would prefer to use ours. Our standard return is 9:30 AM and we do provide an option, subject to availability, to pay for a late return at 2:30 PM for $150. We have to block out that night so it’s a great savings for people not to have to pay for an additional night in full and return later. This works similarly to how a hotel experience would work.
Scott J.
5août 2025
terrific RV and incredible hosts. Pick up and walk-through was easy, everything worked flawlessly, and the RV was very comfortable clean and well appointed. I highly recommend both this vehicle and this provider. we went to a music festival in Buena Vista and had an absolute blast.
1 Photo soumise(s) par Scott J
Nic B.
5août 2025
The RV we rented was perfect!
1 Photo soumise(s) par Nic B
Yaroslav B.
5août 2025
Daniel S.
5août 2025
Very good experience, as usual with Trailhead RV rentals. Professional handling of the reservation and easy pickup and return of our RV. Moreover, the RV was in mint condition and everything worked as expected. 100% recommended!
Hongfei Z.
3août 2025
The travel is good. Outdoorsy support is very good. Their team were nice except the hard communication about the false damage claim and extra charge. For one, the RV is old and not in a good maintainance. The screws in the top vents are loose or missing. They used black tape to fix the middle vent screen. The vent cover was blown away by the wind during driving. I text to the owner but no response. After returning, I got a message saying that I was charged for extra mileage and gas refill but no invoice. They filed a claim for the vent cover. I tried to response but I couldn't access the communication app anymore. So, I have to apeal to Outdooorsy for this false claim.
Christopher L.
4juillet 2025
We came to Colorado to see National parks and monuments and stay in campgrounds. First thing we noticed when picking up RV was that the awning was gone. We notified the attendant that we picked up unit from. Not really how you want to start your trip. On the trip, bathroom and refrigerator would not stay closed going down road. We got some bungee cords and tried to keep it secured. Besides those things it worked like it should.
4 Photos soumise(s) par Christopher L
Matthew H.
5juillet 2025
We had an amazing Honeymoon! The RV was wonderful and the trip was everything we asked for.
Devin K.
5juillet 2025
Great communications
Lance S.
5juin 2025
Enjoy the RV had a blast the drive the experience was awesome.
Sophia O.
3juin 2025
I was charged 70$ for an already broken plastic I I was charged for the refridge door shelf which fell on the floor when we opened the refridge. Given the gas tank was full upon return,
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
Propane tank was full and dark, gray water was dumped and RV cleaned. It felt like the RV co needed something to bill me anyway and use some of my deposit. 70$ for a clear plastic RV refridge door shelf was a bit much. Trailhead ???
réponse de Trailhead
Sophia, this is why we make sure to do a full walk around, inspection, and orientation with every renter when they pick up the RV. This includes opening the refrigerator, checking the temperature within, and the shelves. During the orientation, this was not notated as damaged by our team or by you. We do this to ensure that we never make a mistake in who’s at fault for breaking something.
Raelyn T.
5juin 2025
Kat B.
5mai 2025
Sarah W.
1avril 2025
I do not recommend this company
Tina P.
1mars 2025
my RV leaked water the entire weekend due to the renters before us doing some kind of hose damage, Trailhead said they fixed it all but didn’t we had water leaking from every orface each time we turned water on.
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
someone better look into reimbursing me for towels costs and electrical malfunctions due to the wetness and 1 inch puddles of water in the floor
Hannah O.
5mars 2025
