4.5
Membre OutdoorsyHôte depuis août 2020
Taux de réponse 71 %Répond généralement en moins de 6 heures
À propos de HEIDI locations de camping-car
Hi! My husband, 2 kids and I actually rented our very first RV in 2020 and loved it so much, we decided to buy our own and share with you! We drove over 2,000 miles, and it was one of the best vacations we have ever taken, and we take vacations very seriously:) The RV experience is so unique and intimate, we had no idea just how much we'd enjoy it. Our family is an active one: hiking, biking, & swimming being some of our favorite past-times, and you can find us outside as much as possible! If you have any questions, just ask!
4.5
Membre OutdoorsyHôte depuis août 2020
Taux de réponse 71 %Répond généralement en moins de 6 heures
1 camping-car à louer
chargement en cours
chargement en cours
chargement en cours
Souvenirs de séjours avec les camping-car de HEIDI REZAEI
Christopher H.
1.0juillet 2026
We had an amazing trip and weren’t going to let the standards of the RV get in the way of the great memories that we made. The RV was not clean, crumbs all over the place, we had to replace the bedding with personal bedding as there were stains and a smell from them, fridge was not clean so we kept all items in plastic bags, storage compartments for luggage and extra gear could not be used because they were wet and moldy and smelled like dead fish, the grill was nasty and not usable, and the water that was supposedly filled “2 days” before the trip had a stagnant smell and brown color to it. Also the AC in the main cab area basically was just a fan and did not keep the area cool at all. The washer fluid container under the hood was completely shattered.
This is an experience rating of the RV not a personality rating as the gentleman that we had contact with was very nice, we lost a little bit of time from our first day because he went above and beyond to get the entry stairs fixed, communication could have been a little better at the beginning.
To Outdoorsy: the app is a great idea, but when a person has a trip planned and paid for prior to looking at an RV, there should be room for the “owner” for refund options, they said that there would be no refund of any type because Outdoorsy deals with all of the financials. Basically had to accept the conditions of the vehicle as our trip was already planned for the size of our group and would have been impossible to find other options within that short amount of time.
I do have separate pictures of all of the cleanliness issues but will not post them as trip pictures.
This is an experience rating of the RV not a personality rating as the gentleman that we had contact with was very nice, we lost a little bit of time from our first day because he went above and beyond to get the entry stairs fixed, communication could have been a little better at the beginning.
To Outdoorsy: the app is a great idea, but when a person has a trip planned and paid for prior to looking at an RV, there should be room for the “owner” for refund options, they said that there would be no refund of any type because Outdoorsy deals with all of the financials. Basically had to accept the conditions of the vehicle as our trip was already planned for the size of our group and would have been impossible to find other options within that short amount of time.
I do have separate pictures of all of the cleanliness issues but will not post them as trip pictures.
Kathy V.
5.0mai 2026
The RV was an absolute pleasure to drive, very comfortable.
Thank you so much.
Thank you so much.
5 Photos soumise(s) par Kathy V
Toni H.
5.0septembre 2025
My husband and I along with another couple set out on a cross country trip to Yellowstone, Blackhills, Badlands and Tetons. The RV was great. Heidi was great with communication whenever we reached out to her. The generator was a huge plus. Great hosts. Would recommend to anyone thinking about a trip like this.
Tyler M.
5.0mai 2024
Great people to work with! Easy communication and very understand! Will definitely travel with again!
Michelle S.
5.0septembre 2023
We had an amazing trip! Highly recommend this rv as it was in great condition! Huge bonus that Heidi and Farid were easy to work with and very accommodating to answer all of our questions. They made this experience even better...thank you, looking forward to our next trip!!
Mark G.
5.0juin 2023
RV was exactly as described. Everything went very smoothly with the rental. Heidi and Fahid are great. This was our first time renting and it couldn't have went any better. Would recommend it to everyone.
Steve K.
4.0octobre 2022
Heidi and Farid are awesome hosts, great communication and friendly. There are a couple small issues with the RV they are aware of.
3 Photos soumise(s) par Steve K
Tanner M.
2.0août 2022
Rv is in rough condition. And Owner tried to say we scratched the engine cover on the floor that cover the motor in the coach section. Rv had multiple problems that I had to attend to. Owner charged me 300$ because I didn't clean the dishes in the sink. This is very IRRESPONSIBLE OF THE RENTER. 300$ to wash some pans and cups. Put Disposable dish ware in the rv to use. Not reusable.i will be disputing these charges
réponse de HEIDI
In 2.5 years of renting our RV, it has never been returned filthier. To make matters worse, there were obvious signs of a dog, which clearly violates our NO PET policy...clumps of white dog hair, and dog food ALL OVER the floors, bedding and couches, pieces of kibble even inside the stove, and yes- scratches on the engine cover. The dog bowl was actually left behind in one of the cabinets, which was documented in the claim. We did not charge you $300 for simply cleaning your dishes, although I did throw all of those moldy ones away and buy new (I'm not a fan of disposable waste). I uploaded a dozen+ photos for you (and Outdoorsy) to see the mess, and the pet remnants, which were proven to be valid claims. We do appreciate that you attended to some maintenance items that were brought to our attention, however we PAID you directly for those services, so I'm not sure how that would be a valid complaint for this review? All in all, I wish the experience was better for both of us, this is our personal RV and we wish it were treated as such. I am glad your family had a fun and safe trip and truly wish things had been different for this experience!
Eric T.
5.0juillet 2022
TBD
4 Photos soumise(s) par Eric T
Stan L.
4.0juin 2022
Other than Blind up by the driver falling down and hitting me while I was driving I enjoyed the trip a lot to learn a lot to work with but it all turned out OK turned out OK thank you for a great time. All the systems are empty I believe the water is actually close to empty also
Marcus F.
5.0octobre 2021
Excellent experience with rv. The owners were welcoming and accommodating. Everything worked as it should and made the trip to Texas very comfortable. Rv handled great on interstate. The mileage adds up quickly so be careful on really long trips.
Lasha D.
5.0octobre 2021
We had a blast renting this RV. We flew to Lexington from NC and camped out over the weekend in the mountains. It had everything we needed, and even tho our return was delayed due to rain and muddy conditions on the last day, Heidi was super accommodating and we were grateful. 😇 awesome experience.
Cain M.
5.0août 2021
We rented this RV for my wife’s birthday weekend at the KY Horse Park and had such an amazing experience. Farid and Heidi were purely professional and excellent to deal with at all times and we cannot thank them enough. the RV itself was easy to drive, user friendly, super spacious and well supplied for anything from a simple getaway to a long cross country trip with friends and/or family. We’ll definitely be renting with them again in the future.
Russell S.
5.0juillet 2021
We had a great trip with this RV! The RV was clean, ran well, and the owners were extremely easy to work with. I would highly recommend to anyone.
John D.
5.0juillet 2021
John D.
5.0juillet 2021
We had a great time. Owners were very nice. Rv was as described. Was easier to drive than I anticipated. Used the generator a bunch and it ran the AC great. Didn’t have a 50 amp plug to plug into but it did very well. Really loved the auto leveling jacks.
1 Photo soumise(s) par John D
