4.9
Membre OutdoorsyHôte depuis juillet 2020
Taux de réponse 100 %Répond généralement en moins de 6 heures
À propos de Alex and Virginia locations de camping-car
We live in Colorado's "banana belt" and love to explore the mountain West, especially in the winter when we visit ski resorts throughout the Rockies. We take our two dogs with us, Jojo and Honey.
4.9
Membre OutdoorsyHôte depuis juillet 2020
Taux de réponse 100 %Répond généralement en moins de 6 heures
Souvenirs de séjours avec les camping-car de Alex and Virginia Lunsford
Charlie L.
5octobre 2023
Everything was awesome. My wife & I were able to have the US adventure of our lives thanks to Alex & Virginia’s RV. Top van & top set up.
4 Photos soumise(s) par Charlie L
Denny E.
2octobre 2023
Arrived to find the van in clean condition with a full tank of gas but ran into a few issues with the host that resulted in additional $200 being taken from my deposit, for future renters PLEASE watch out and read through every document when booking with this host specifically :The van is winterized from September 30 - May 15, if you book around the same time I did (09/27-10/01), you may be greeted with a van that was winterized early! You might receive a message the day before you are going to pick up the van with detailed instructions highlighting how to use the hot water and shower, don't let this confuse you into believing onboard shower capability is there. I recommend reaching out to the hosts early and often on the water status if you're booking around this time to prevent having to unexpectedly take showers in creeks during your 5-day trip like I did. There are numerous van rental options in the area at a lower price point that do not come with a shower option. The hosts messaged that they have since updated the listingDo NOT, under any circumstances, be late picking up the van from their home location. If you are late picking up the van the hosts may happily choose to retain $200 of your security deposit ($50 per hour) if you are late picking up...even on a day you already paid for and despite communicating traffic issues to the hosts. Prior to taxes and fees being added on my booking, the van was $199 per night. Because I was late the hosts were essentially able to retain an extra night of rental charges and justified this because they had to change their meal plans. Look for these additional hidden potential charges under "Add-ons" on the site. I don't recommend this listing for those traveling from out of town as traffic coming out of DIA through Denver is very unpredictable.Under Amenities the listing has "Awning", what this means is the awning is on the van and in photos, but you'll be responsible for a very expensive tow bill if you use this because it will disable the vehicle…not sure why its listed as an amenity.I communicated the issues I had above to the hosts and they adjusted the listing to more accurately reflect their policies...and still kept $200. Proceed with caution here.
réponse de Alex and Virginia
Thank you for your feedback, Denny. We’re genuinely sorry you are unhappy with your experience. We refunded you $100 for the inconvenience of winterizing. As we explained, we can’t always predict the night-time temps in our alpine environment, which is why we must drain the water in the fall when the temperatures require it—to avoid freezing the waterpipes (and necessitating a multi-thousand dollar repair).We charged the Late Pick-Up Fee of $200 as listed in the Add-Ons section, as the posted pick-up time is 3 pm. You did not request a different time in advance, but let us know around 8 am on the day of your reservation that you would arrive at our house at 6 pm. You arrived a little after 7 pm. We are happy to arrange a different pick-up time in advance with renters with more than 24 hours notice. We do hope all renters make appropriate pick-up and drop-off arrangements with us in advance.The awning on the van is a feature that we don’t recommend renters use in high wind, which we often experience in the Rocky Mountains. If the awning gets damaged in the extended position, the sprinter automatically disables the ability to drive. The awning and this safety feature are both standard on Revels and therefore beyond our control.
Mark V.
5août 2023
Great job getting us setup and on our way. Easy Pickup and drop off
Marsha P.
5août 2023
We had a great experience from beginning to end renting this unit. Had everything we needed, easy to tow and great communication and service from hosts!
Mimi W.
5août 2023
amazing rv
Megan E.
5juillet 2023
Nick V.
5juillet 2023
Pick up and drop off went very smoothly and rental was exactly as described. Great communication all around and an awesome van for any type of adventure!
Theresa S.
5juillet 2023
We had a great time! Host was very accommodating as our schedules were conflicting. My daughter arranged the drop off and stated the host was very nice! The camper was well equipped and we had all we needed. Bed was very comfortable. We will use them again if were in the area.!
1 Photo soumise(s) par Theresa S
Christopher R.
5juin 2023
Overall great experience. The owners answered all our questions ahead of time and guided us to purchase a custom cable compatible with the brake controller we rented. Everything operated as expected as if it were brand new. I advise against going to Elevenmile Canyon Reservoir as the roads are very rough, or at least drive very slowly.
1 Photo soumise(s) par Christopher R
Aubrey J.
5juin 2023
We had an amazing trip in Alex and Virginia’s camper! The camper was very clean and stocked with everything that we needed. Perfect size for my husband and I and our 2 dogs. We would definitely book with Alex again!
Peter S.
5mai 2023
All around great vehicle and great folks 💪🥇
2 Photos soumise(s) par Peter S
Alison G.
5novembre 2022
Absolutely wonderful rental experience. Camper was gorgeous and hosts were extremely accommodating.
Nick S.
5août 2022
Great! Very thorough on explaining the van, very thoughtful in equipping it. Highly recommend!
1 Photo soumise(s) par Nick S
Ellen H.
5août 2022
Tyler F.
5août 2022
Great communication with owners, friendly & helpful people.
Steven B.
5août 2022
Well equipped van, easy to drive and great hosts. Logistically it worked well for us to rent a car in Denver and leave it at the owners home. Tons of disbursed and national forrest camp site options.
