5
Membre OutdoorsyHôte depuis novembre 2019
Communication
5Taux de réponse 70 %Répond généralement dans la journée
About Shane's RV rentals
We love to go camping up and are happy to be able to share good times with friends and family around the camp fire. We have 2 dogs and kids who we drag along with us to our favorite spot, Papoose Pond in North Waterford, ME. We are renting our camper out so that others can also share great adventures and fun times with their families. And yes, our last name is Hooker, so ya got to have fun with it.
5
Membre OutdoorsyHôte depuis novembre 2019
Communication
5Taux de réponse 70 %Répond généralement dans la journée
Souvenirs de séjours avec les camping-car de Shane Hooker
Philip S.
5juin 2024
Shane was a great host very good communication and prompt. We would not hesitate to stay again.
Patrice J.
5juillet 2023
Great experience with Shane under challenging campground circumstances. RV was clean, well equipped and perfectly served our needs. Shane quickly responded to our questions and went the extra miles to ensure we had what we needed every step during our trip. Campground ended up being under a flood warning during our stay and Shane was very attentive and helpful to work on what was best for us during this unprecedented event. Thank you, Hookers!
réponse de Shane
thank you for the review! We appreciate renters like you have a good time regardless of the weather and go with the flow...unfortunately the river was also going with the flow a bit too much.
Terri L.
5septembre 2022
Great rental. Excellent communication. Would rent again.
Shawn H.
5août 2022
Blair G.
5août 2022
First time on a camper and we had a great time! Shane was very accommodating and was easy to communicate with. Highly recommended!
Kristen C.
5juin 2022
Shane was great to work with and quick to get back when we had questions!
Matthew E.
5juin 2022
Great RV, perfect for 2 adults and 2 small kids. Shane was great too!
Hope to book it again next year.
Hope to book it again next year.
Jessica B.
5mai 2022
This is the second time we’ve rented from Shane and this time was just as great as the first. The camper was clean, well maintained, and perfect for our weekend camping trip. Communicating was easy and he was quick to answer any questions we had leading up to the trip. We highly recommend renting from Shane and will definitely do so again in the future. Thanks for another great experience!
Stephanie J.
5octobre 2021
Shane was awesome to work with. Very quick to respond and accomodating. The RV is very nice and perfect for 2-4 people. Shane delivered and set up the RV for us. I highly recommend and would rent from Shane again.
Jessica B.
5octobre 2021
This was our first time renting an RV and thanks to Shane we had a wonderful experience! He was super accommodating, helpful, and went out of his way to make sure we had a great weekend. The camper was clean, spacious, and provided everything we needed for our trip. Many thanks to Shane and his wife for sharing their RV. We would definitely rent from them again in the future!
Krista C.
1septembre 2021
Complete Disappointment. Shane;s camper was dirty, moldy and spider and bug infested. The fridge, sinks, tub, toilet were very dirty. The cupboards just the same, and jam packed of his personal items and junk. The bathroom also, full of way too much stuff. phone chargers still in the outlets, dirty loofa in the shower, etc. My family had no room to put any of their things in it. The spiders and bugs were so bad we all 5 of us slept outside by our fire on the first night, as there were less bugs than in the camper. The beds smelled of old wet dog. There were dirty clothes on the floor behind the beds. All of their pillows and blankets all around. The fresh water tank leaked all night long so we couldn't even wash our hands in the morning or use the toilet. The camper was supposed to be with us for one week, we had shane come pick it up in less than 24 hours. I would not recommend this camper to anyone unless you want to pay way too much money for a dirty tent! My experience with Shane at first was just fine, seemed like a nice guy. After he picked up his camper that we had for less than 24 hours, he filed a false insurance claim on us saying we damaged his camper!! He said we damaged the camper that shane towed to and from the site, the camper that we didn't even sleep in!!! With that being said, i would take precaution renting from shane, or you might be in the same boat as me! Not only did this experience ruin our 85th family reunion, now i have a false insurance claim to deal with. I would very strongly recommend that no one rents from Shane or Eva.
réponse de Shane
Your review is without merit and false. I clearly explained that you would be responsible for pumping out tanks before pickup and I would transport with very little water in the tanks. You said you booked a service to pump out but when I contacted them after your cancellation I found they had informed informed you weeks before they could not provide you with pumping service. So you deceived me and then found a backup plan. Instead of contacting me to discuss any "issues" you had, you conveniently had another RV delivered that morning and insisted I come pick up my camper which I did. After getting it home and inspecting I found the toilet to be functioning and flushing fine and water to be coming out of the faucet. It just needed more water in the tank which YOU said YOU would provide. I explained I would only be providing min amount of water due to long transport and asked if there was a place I could fill up just before arrival. You told me you would bring barrels of water and generator and assured me it was not a problem. Your 'open field' site was 1.7 miles up a steep, rocky road, requiring 4WD. You deceived me from the beginning. I have all of the messages you sent. I did NOT file an insurance claim against you nor did I claim you damaged my camper. More lies. YOU filed a dispute because I chose to not refund you for your booking after you chose to book another camper, which blocked mine in, before even contacting me about "issues" you were having. I took it on my part to inform Outdoorsy you had canceled the rental an to release your full security deposit and to credit you for the days unused you paid or insurance. Your text messages were aggressive and demanding and your claims you left in your review are without merit. I am sure that I was not the reason your family reunion was ruined since as you said, in less than 24 hours of your 1 week rental you already made other camper arrangements.
14 Photos soumise(s) par Krista C
Jeremy T.
5septembre 2021
TOM F.
5août 2021
OUTSTANDING!!! Shane was fantastic in coordinating and communicating with me. The camper was perfect and just as described. This my second year using Outdoorsy. My first reservation this year fell through, but Shane and Outdoorsy came through for me big time. I will definitely be back again.
Tom
Tom
