23 avis
(3.5)Jonathan C.
1.0octobre 2026
Rented a travel trailer (Reservation #11165196) from Roaming Bears RV, and the condition upon pickup was completely unacceptable and unsanitary.
Cleanliness Issues: The unit had two heavily soiled, unlivable mattresses (which management eventually swapped out on day three), floors covered in dried water spots and gritty dirt, and food crumbs packed into the sofa seams. Most concerningly, the bathroom was unclean, with small pieces of fecal matter visible in the black water tank from the toilet opening.
Operational Issues: The propane tanks were insufficient/empty upon departure, leaving us without heat on our third night (October 17).
Despite bringing these issues to management's attention repeatedly during the trip, management refused to take accountability or issue a fair resolution. I have extensive photographic evidence documenting the poor condition of this rental. Future renters should thoroughly inspect units before leaving the lot.
Cleanliness Issues: The unit had two heavily soiled, unlivable mattresses (which management eventually swapped out on day three), floors covered in dried water spots and gritty dirt, and food crumbs packed into the sofa seams. Most concerningly, the bathroom was unclean, with small pieces of fecal matter visible in the black water tank from the toilet opening.
Operational Issues: The propane tanks were insufficient/empty upon departure, leaving us without heat on our third night (October 17).
Despite bringing these issues to management's attention repeatedly during the trip, management refused to take accountability or issue a fair resolution. I have extensive photographic evidence documenting the poor condition of this rental. Future renters should thoroughly inspect units before leaving the lot.
George N.
2.0octobre 2026
The communication was great. The location sucked and the rental was dirty, old and falling apart.
Quinntan K.
5.0octobre 2026
Crystal and Mak, were nice and helpful. Bubba is very helpful and the company works with you well. Will definitely use again in the future plannings.
Larry W.
0.5juillet 2026
RV THAT WAS RESERVED WAS LESS THAN SUBPAR CONDITION WAS GIVEN A UPGRADE THAT HAD A ON BOARD GENERATOR THAT WOULD NOT RUN MORE THAN 30 MINUTES AT A TIME WHICH MEANT NO AC FOR 3 DAYS,THE AWNING WOULD NOT EXTEND OUT,WAS TOLD THAT A TECH WOULD BE SENT OUT,NEVER HAPPENED!WORSE EXPERIENCE EVER WITH A RV RENTAL!
Johnny S.
0.5juillet 2026
The worst rental I have ever rented. The unit barely made it to my destination. And when it did the outriggers didn’t work, couldn’t get power on for 3 days out of the 5 days. Shore power or generator power didn’t work, refrigeration didn’t work. Couldn’t even get in touch with the office and when I did they sent someone out to look at it and couldn’t fix it so they left, leaving me with nothing. I finally called someone to fix it and it cost me more money. I’ve asked for my money back and now I can’t get a hold of them. So my next step is my lawyer will go up there and serve them papers. I would not ever recommend renting from roaming bear Rv . All there units are trash. The office even told there tech that came out that they knew the outriggers was leaking hydraulic fluid that’s why it won’t set up. She didn’t know it was on speaker and I heard it all. They don’t even deserve a half star
Marcella D.
3.0juillet 2026
The RV was clean and functional for our trip, but the booking had some issues worth mentioning. Our original vehicle was swapped the day before pickup for a cheaper model, yet we were charged the original higher rate - this took weeks to sort out and wasn’t fully resolved by the host directly. We also had a temporary generator issue (resolved same day) and bedding that didn’t fit the bed. Communication with the host was mixed. Would recommend confirming all pricing in writing if your reservation changes before pickup.
Mason W.
5.0juillet 2026
Camper was very clean
Carolyn W.
4.0juin 2026
N/A
Clayborn D.
5.0avril 2026
Amazing staff ! straight to the point of comfort, willing to go the extra mile of great customer service . Thank you for my travel experience!!
Shirley E.
5.0février 2026
B
Ricky Q.
5.0novembre 2025
Awesome place and great staff👍👍
Tammeka N.
1.0novembre 2025
This was a terrible experience. I have rented from this company or your predecessors before and have never had such a poor experience. The rv was delivered before the delivery date without my knowing which left nowhere for it to be parked. The rv was parked by a campus administrator because of my relationship with them. But for that I am not sure what would happen. Upon getting to the rv on saturday morning it was filthy. Dust and dirt was everywhere as if it had not been cleaned at all. The bathrooms were dirty and reeked of urine. Then there was absolutely no water coming out, anywhere. I called and emailed for several hours saturday morning which interfered with my social gathering. No one came out so we were without water all day saturday which means we could not wash our hands nor comfortably use the restroom. I am not sure why all of these things were not checked BEFORE dropping off the unit. To date, I still have not heard from management on how they would like to resolve the issue. To note however the rv was not delivered in working condition as promised.
Cj H.
1.0septembre 2025
maybe yall should ask the owner how happy I was . He may talk to you but he left me stuck out.
Brittany N.
5.0septembre 2025
Absolutely phenomenal experience with these hosts. The RV that we received was not the original RV we reserved, that one was not returned on time by the previous clients. We arrived at the location and were given an upgraded RV that was clean and ready to go.
Jeremy R.
1.0septembre 2025
Never again
Garry H.
1.0juillet 2025
This vehicle rode like a tank.Suspension horrible on highway gaps.Steering wheel not clocked straight and pulling to the right so much that our muscles were strained.Wind noise and vibration on side door entry