1 avis
(5)Randy Y.
4septembre 2024
RV hosts are terrific. Really enjoyed using their vehicle for our 4,000 mile trip out west. Logistics with the rental process thru Outdoorsy was excellent. Unfortunately, their insurance program is lousy. We had windshield damage from a rock that hit us while driving on the interstate. Insurance company would not cover the claim until we received denial of coverage from the owner’s primary insurer. They said it would take 5 days to settle the claim, and 10 days later it’s still not settled. Only option is to pay for repairs out of picket, and “hope” for reimbursement when our insurer gets around to settling the claim with the other insurer. Last time we had a windshield replacement claim for our personal car, my insurance company settled the claim on the same day and coordinated the replacement directly with Safelite in 3 days. No deductible, and no cash out of pocket. Thank goodness, the Owners were so cooperative and gracious to allow us to return the vehicle with damage. Insurance plan is a total rip-off.
Debbie D.
5juin 2024
The van was brand new and so well equipped with essentials like dishes, towels, cleaning supplies, etc. Three of us camped for a long weekend and there was plenty of room for us all to hang out inside when it rained one afternoon.
1 Photo soumise(s) par Debbie D.