3 avis
(4.7)Richard C.
5août 2024
We enjoyed our time in the well appointed trailer. Thank you!
Brian C.
4juillet 2024
Your "Support" Did not respond to this email that I sent:
Rental #378962What is a "prep fee" for $50? Are you telling me that they are intending to rent an RV to me that has not been cleaned? If so, that is pretty silly, don't you think?Secondly...I paid $150 for delivery. I never had a vehicle hooked up to the RV...because I paid for someone else to do it with their vehicle. Sooo...why did you charge me %32.85 for "Vehicle Protection Package"? Seems pretty sketchy , don't you think?I would like an explanation for those two charges, please.The RV was great. The person renting it was wonderful. Everything was great except for the burdensome and questionable fees that Outdoorsy charges. It leaves a bad taste in the customer's mouth, and I am sure that you are aware that this is a very common complaint among your clientele.Sincerely,
Brian Cornell
Rental #378962What is a "prep fee" for $50? Are you telling me that they are intending to rent an RV to me that has not been cleaned? If so, that is pretty silly, don't you think?Secondly...I paid $150 for delivery. I never had a vehicle hooked up to the RV...because I paid for someone else to do it with their vehicle. Sooo...why did you charge me %32.85 for "Vehicle Protection Package"? Seems pretty sketchy , don't you think?I would like an explanation for those two charges, please.The RV was great. The person renting it was wonderful. Everything was great except for the burdensome and questionable fees that Outdoorsy charges. It leaves a bad taste in the customer's mouth, and I am sure that you are aware that this is a very common complaint among your clientele.Sincerely,
Brian Cornell
Kate S.
5octobre 2023
Had an amazing experience with this RPod. Huma is an incredible host and made sure we felt at home. Everything worked great the camper was super clean. We will rent with Huma again!
4 Photos soumise(s) par Kate S.