21 avis
(4.7)Marc S.
5novembre 2024
Melissa and Richie were great hosts! The RV was excellent and they explained everything in detail. Perfect size for our family of 4! Thank you for sharing your RV with us!
réponse de Melissa
Thanks Marc! We appreciate your review; we are so happy that you and your family had an amazing time and experience. it was a pleasure meeting you guys and will rent to you any time. Richie and Melissa A.
Spencer P.
5juillet 2024
Dreamy Dee was perfect for our family vacation! It had plenty of space and drove fantastic. Best of all was Richie and Melissa’s hospitality. They had Dreamy Dee spotless and in perfect running order for our trip. They thought of everything from an extra battery to lawn chairs and extra paper towel. I would highly recommend renting with Richie and Melissa!
réponse de Melissa
Thank you so much Spencer! Richie and I couldn't have asked for a nicer family to rent our Rig to. You treated Dreamy Dee as if she was your own, and that is what we look for in our Renters. We will definitely be renting to you again, for another fabulous road trip :-)
4 Photos soumise(s) par Spencer P.
Ricardo S.
5mai 2024
Ricardo S.
5mai 2024
Richie was awesome! Always stayed in contact with us and the rv was super comfortable and felt like. Will definitely be renting from him and his wife again. Thanks for the experience!
réponse de Melissa
Thanks Ricardo for your review, we are so happy that you had an awesome time and experience. it was a pleasure meeting you guys and will rent to you any time.
Julien M.
5mai 2024
What an experience! It was our first time road tripping in an RV and it was absolutely fantastic. Il Capo is a great rig and Melissa and Richie were super nice and super useful. They provided a full and complete brief about the RV when we arrived and gave us great tips. All along our trip the communication was very fluid and easy.
I highly recommend renting with Melissa and Richie.
I highly recommend renting with Melissa and Richie.
Jamie W.
5avril 2024
Melissa and Richie were great and Dreamy Dee is excellent. We went out for a month and had no issues. Highly recommended!
réponse de Melissa
Thank you so much Jamie! Richie and I couldn't have asked for a nicer family to rent our Rig to. You treated Dreamy Dee with respect and that is what we look for in our Renters. We will definitely be renting to you again if you come back to AZ for another fabulous road trip:) Melissa and Richie A
4 Photos soumise(s) par Jamie W.
Mark G.
5avril 2024
Hosts were great with the entire experience -- before, after, and during the pickup. RV was great and well equipped. Everything was as expected. I would rent from them again if the opportunity arrives.
réponse de Melissa
Thank you for your kind words Mark, we enjoyed you as a renter as well and happy to hear that you had a great experience. We look forward to renting to you again in the future also looking forward to reading your book and then in the future seeing it on the big screen.
2 Photos soumise(s) par Mark G.
Christy C.
5janvier 2024
Melissa and Richie were FANTASTIC hosts! You can tell they take pride and joy and have fun in renting out their RV. I was a first time RV-er and they did an awesome job walking through all the details and explaining it all for us. They found a number of ways to make the learning curve small and had everything needed to make it an awesome trip. They were also very available for any questions that came up along the way and were very kind and fun to visit with. The kitchen was fully stocked with gear, lots of bedding and linens supplied, and even thought to include items like games and camping chairs to add to the experience. It was all very clean and in great shape. On top of all of that, one of our crew left an item behind and they shipped it out to her. Awesome customer service, great RV, wonderful experience! It was a very fun way to see Arizona. Could not recommend more, Melissa and Richie were seriously one of the highlights of our trip!
réponse de Melissa
Christy, thank you so much for your kind and amazing words! we are so glad you and the girls had a wonderful time making forever memories on your birthday trip. If you make it back out to AZ we look forward to renting to you again . Melissa and Richie A.
10 Photos soumise(s) par Christy C.
Jason V.
3novembre 2023
This would have been the perfect RV. It was everything we were looking for, minus the Issues. Our trip was a 5 day road trip throughout Arizona on and off grid. Unfortunately we were contacted as we were boarding the plane to inform us that the hot water was not working( which meant no showers!). He did tell us that he would under-stand if we wanted to cancel, but we felt it was too late as we were boarding a 6pm cross country flight. We met up with RV owner in morning. He was very nice and showed us around the RV and apologized many times for the issue. The RV was great, comfortable and fully stocked with everything you need, except for the warm water issue and 1 night the batteries dying in middle of night waking us up to CO2 alarm beeping and no heat / lights. All in all, we made the best of it washing with water we had to heat on the stove and using public showers. The RV when fixed is a perfect rig for what we wanted to do. I’d strongly suggest making sure any RV is in working order before taking it.
1 Photo soumise(s) par Jason V.
Kaleen R.
5octobre 2023
There truly aren’t enough words to describe our experience renting IL Capo from Melissa and Richie. What a beautiful RV and incredible couple, completely down to earth and super dependable! From the moment we booked they were so friendly and helpful. Melissa immediately introduced herself and sent over some great recommendations for our Arizona road-trip. Meeting with Melissa and Richie was seamless, they greeted us and took us through every single step of the RV life, very detailed. They helped us feel secure and ready for our week long adventure. They were very attentive and reassured us that we were in good hands and it certainly turned out that way! Throughout our trip we felt comfortable communicating with them for any questions or concerns and they always responded immediately. The RV herself is in immaculate condition, she rides beautifully and is great on gas. She was fully equipped with linens, kitchenware and comfort. We are convinced there is no one better to rent from, wonderful hosts and overall unforgettable experience.
réponse de Melissa
Thank you so much Kaleen! We feel the same way! Richie and I couldn't ask for nicer people to rent our Rig to. You treated Il Capo with respect and that is what we look for in our Renters. We will definitely be renting to you again if you are ever coming back to AZ for another fabulous road trip:)
1 Photo soumise(s) par Kaleen R.
Jill S.
5septembre 2023
This was our first solo RV trip. Melissa & Richie are so nice, super helpful, answered questions quickly and thoroughly. Excellent communication overall! The RV is very nice, clean and in top mechanical condition. We took it on a 2500 (ish) mile round trip to Oregon and back to Arizona with zero issues. Richie walked us through all the "how to's" and provided detailed info on how to contact Melissa and himself should we have any questions or issues during our trip. They are top notch hosts and we would absolutely choose to rent from them again! We are thankful to both of them for making the experience a great one!
réponse de Melissa
Jill and Kevin, thank you for your kind amazing words! we are so glad you had a wonderful time making forever memories on your trip in Oregon with the family. We appreciate you treating IL CAPO as if he were your own. We look forward to renting to you again in the future. Richie and Melissa A
MADIN A.
5septembre 2023
From the initial inquiry all the way to the return, our experience with Melissa and Rich and their RV rental was nothing short of exceptional. As outdoor enthusiasts, we always yearn for an experience that harmonizes comfort, convenience, and a connection with nature. This rental experience checked all those boxes and then some!
réponse de Melissa
Madin, thank you for your kind amazing words! we are so glad you and your family had a wonderful time making forever memories on your trip. We appreciate you treating IL CAPO as if he were your own. We look forward to renting to you again in the future.
2 Photos soumise(s) par MADIN ANGULO L.
Drew M.
5août 2023
Thank you for a great experience. We enjoyed our family get away.
Dreamy Dee was perfect for our needs. Camper had everything needed. Communication was great!
Thank you again. We are looking forward to renting again.
Drew and Rhonda
Dreamy Dee was perfect for our needs. Camper had everything needed. Communication was great!
Thank you again. We are looking forward to renting again.
Drew and Rhonda
réponse de Melissa
Drew And Rhonda, thank you for your kind words! we are so glad you had a wonderful time on your trip. We appreciate you treating Dreamy Dee as if she were your own. We look forward to renting to you again in the future.
Darryl N.
5juillet 2023
My wife and I were first timer RVers. Melissa and her husband were really easy to work with. Very clean RV and everything we needed for dry camp worked wonderful. They go out of there way to make sure you have a good time. We will be using these people again for another great experience. Thanks for the memories.
réponse de Melissa
Thank you for your kind words! we are so glad you had a wonderful time on your trip. We appreciate you treating Dreamy Dee as if she were your own. We look forward to renting to you again in the future.
Richie & Melissa A
Richie & Melissa A
1 Photo soumise(s) par Darryl N.
Niki M.
5juillet 2023
Traveling in Dreamy Dee was, well it was dreamy. The RV ran really well, was easy to drive, and very comfortable!
Richie and Melissa are excellent to work with and were there to support our questions throughout the trip. It was a great weekend!
Richie and Melissa are excellent to work with and were there to support our questions throughout the trip. It was a great weekend!
réponse de Melissa
Thank you for your kind words Niki, we enjoyed you as a renter as well. We look forward to renting to you again in the future.
Mary C.
1juillet 2023
-The AC/ generator went out on the way to Oakland and on the way back home. Thankfully we were staying in hotels in Oakland and not the RV. We were traveling with 2 toddlers and my elderly 86 yr old father which was the purpose of getting an RV, but with the excessive heat warnings and no AC, we had to stop more frequently to get them cooled down for safety reasons.
-The sink was not working.
- We should have been notified as soon as you knew the generator was faulty or had issues.
-In the state of AZ it is illegal and inhumane to have children, elderly, or animals in a vehicle with no AC during excessive heat.
-We had wedding apparel hanging in the bathroom as the closet was too small. The bathroom smell was really bad and we had to air out and sanitize the dresses upon arriving at the hotels before the wedding the next day.
-Because the generator kept going out, so did the microwave which prevented heating up the bottles or food for the babies.
-The check engine light came on prior to arriving at our destination. We had it checked at AutoZone in Oakland and they said it is possibly the Catalytic Converter(s) and/or the gas cap that needed to be replaced. We cleaned the gas cap thoroughly and reset the check engine light.
-The stove top glass is broken and was documented before we left.
-While driving a metal clothes hook fell off above the couch and hit my head.
This was not a good experience for me or my family. What should have been a joyous occasion/vacation for us turned out to be miserable because of the conditions of the RV. Children were stripped down to their diapers with cold towels applied to help alleviate the misery and crying. This is possibly the last time our out-of-state grandchildren will see their great-grandfather who is in ill health. The extra stops to cool everyone down inside air-conditioned buildings caused delays in our travel plans and disrupted schedules for a very active wedding weekend. This vehicle should not be rented to ANYONE in the AZ heat due to a faulty generator and lack of disclosures. We feel that the issues were downplayed with the generator by stating "Above 114-degree weather and in direct sun the generator will not function properly" when in all actuality, in any heat above 100 degrees the generator does not work at all.
-The sink was not working.
- We should have been notified as soon as you knew the generator was faulty or had issues.
-In the state of AZ it is illegal and inhumane to have children, elderly, or animals in a vehicle with no AC during excessive heat.
-We had wedding apparel hanging in the bathroom as the closet was too small. The bathroom smell was really bad and we had to air out and sanitize the dresses upon arriving at the hotels before the wedding the next day.
-Because the generator kept going out, so did the microwave which prevented heating up the bottles or food for the babies.
-The check engine light came on prior to arriving at our destination. We had it checked at AutoZone in Oakland and they said it is possibly the Catalytic Converter(s) and/or the gas cap that needed to be replaced. We cleaned the gas cap thoroughly and reset the check engine light.
-The stove top glass is broken and was documented before we left.
-While driving a metal clothes hook fell off above the couch and hit my head.
This was not a good experience for me or my family. What should have been a joyous occasion/vacation for us turned out to be miserable because of the conditions of the RV. Children were stripped down to their diapers with cold towels applied to help alleviate the misery and crying. This is possibly the last time our out-of-state grandchildren will see their great-grandfather who is in ill health. The extra stops to cool everyone down inside air-conditioned buildings caused delays in our travel plans and disrupted schedules for a very active wedding weekend. This vehicle should not be rented to ANYONE in the AZ heat due to a faulty generator and lack of disclosures. We feel that the issues were downplayed with the generator by stating "Above 114-degree weather and in direct sun the generator will not function properly" when in all actuality, in any heat above 100 degrees the generator does not work at all.
réponse de Melissa
We are sorry you had a bad experience; however, you made your reservation on Jun 5, 2023, 7:08 PM before this extreme heat wave. We had no idea that the heat would be this extreme when you made your reservation. We did not feel that it was our responsibility to rearrange your travel plans for you. The Generator is Air Cooled which means it doesn't take Coolant. The Generator is not meant to be run while driving the RV and my husband sent your husband videos and also provided the number to our RV Service Tech to discuss. The AC unit works off of the Generator but when the ground air coming through the vents of the Generator is too hot, it has a failsafe shut off switch to keep you and the Rig safe. Your husband also said he had experience with Class C Motorhomes. We bent over backwards to please you and even let you come over to view the Rig which you said you were satisfied with, so the closet space is something you saw when you came over to view the Rig. There is absolutely nothing wrong with our RV or our Generator as my husband explained to you when you picked up the RV and to not run the Generator while driving which your husband acknowledged. We also took out all of the supplies out of the Rig per your request so you would be able to pack your luggage. As for the 'smell' in the bathroom, again it is extremely hot, and you and your family were using the facilities on your trip. We treated the Blackwater Tank before your trip but when it's hot the tank is not going to smell like roses. Again, we are sorry you had a less than wonderful trip. We also waived the Dumping Fee as you and your husband didn't even dump your own waste which we did for you:( Again, our Rig and Generator are running just fine! We were nothing but accommodating to you and your husband but I realize that pleasing everyone is impossible-