Westland Campers

55 avis

(4.6)

Carlos G.

5octobre 2024

Jason C.

5septembre 2024

David C.

3juillet 2024

1) I was not able to get the GFI outlet fixed before my trip. I was literally troubleshooting the RV outlet issue on 4th of July which is a National holiday. This meant my kids had no TV to distract them during the trip since we were leaving early next morning, which was rough on the wife and I. On top of that, we could not use the Keurig coffee machine to make coffee in the morning.

Samantha M.

5mai 2024

Everything was great, the host was very helpful. The only thing I would ask to by changed is to have the black water sensor fixed and also have a ladder for the bed above driving area.

Natalie W.

5avril 2024

Jannet S.

5mars 2024

JD D.

5décembre 2023

Very professional staffs.

Ryan S.

5novembre 2023

Constantin S.

5octobre 2023

David Y.

5août 2023

Awesome host. Perfect communication

Randall W.

5juillet 2023

I had an amazing experience with Westland Campers!! The owner Sean, really takes the time to get you into just the right RV for your needs and trip. I was nervous at first driving an RV, which I had never done before, but Sean eased my mind, said that feeling of driving something so large is normal, and that I'll get used to it very quickly, and he was absolutely right!! The camper drove wonderfully!! And then, along my adventures, there's a very sweet, nice, and very knowledgeable person named Cynthia, who is there 7 days a week, to guide you through any possible issue you might have with regards to any part of the RV that you might need help with. She was so very helpful with me, guiding me through a few issues, not problems, but to help me and guide me through a few things, which was so very helpful. Westland Campers has fantastic Campers for whatever needs you want to do with your camping and needs!! They're all a fantastic team of people who want you to enjoy the RV, and have a wonderful time and experience on your camping adventure!! I will definitely go with Westland Campers again for another adventure!! Infact, I came out all the way from Redondo Beach to Pomona to rent from Westland Campers because of how nice and affordable their Campers are. Westland Campers is the BEST ‼️‼️👌

RIZWAN B.

5juillet 2023

We were able to resolve our issues with them amicably and would like to retract our previous review. Once the owner got in touch with me personally, he was friendly and helpful in taking care of our concerns.

réponse de Sean

Hi Rizwan,Thank you for your comment. If, when you were searching for RVs, you looked on our profile, it clearly states that we have a fleet of RVs in Pomona. It's not a "parking lot" - it's actually a lot with our office on it. Google our address and you can see it. Doesn't look anything like a "parking lot." As for the "self checkout," it also CLEARLY says on our listing that weekend pick ups are "self checkouts" - we even provided you with a video showing you what to do. Seems like you didn't take time to go through it. We have never had any problems with anyone in the past doing self checkouts. You did a last minute reservation and expected us to have the RV ready for you right away - that is kind of hard. Loose seats falling on the ground? Not sure what that means. The seats are mounted/screwed to the floor. Are you saying they were lose? Yes, the exterior has a little bit of wear and tear but nothing too bad. When you came back, the grey pipe was missing from the RV and we informed you about it - you told us that you didn't realize and to file an insurance claim - so we did. We spent about 4 hours emptying your waste -- bags and bags of your waste. We even have pictures. We hung up on you because you called and were yelling on the top of your lungs and cussing at us. There was no need for that - if you would have talked with some dignity and respect, we would have continued talking to you. All in all, it seems like you didn't take the time to read our listing, watch our videos and it seems like you are really angry that you hit the grey tank and want to point your fingers at someone else. Don't know what else to say. Thank you and have a great summer!

Luz M.

5juin 2023

was fast and easy Cynthia is great and super helpful answer all the Questions to a First time campers.

Steven S.

4avril 2023

It was a great experience just bathroom small

Harry W.

5avril 2023

Was great

Robert W.

4mars 2023

réponse de Sean

Thank you for your review, Robert. If you go to the first paragraph on the description of the listing, we have, very clearly, stated our extra fees (click on SHOW MORE). Whatever you copied and pasted is EXACTLY what we wrote on the listing on Outdoorsy. The weird thing is that you didn't even purchase any of these "extra items" so not sure how you got "Spirit Airlines'd" by us. We charged you extra for extra miles and late fees - you came back at 2:00 pm. Per our policy, we charge by the night (like a hotel) so if you return late, we have to charge late fees. You even begged us not to charge those late fees before you left on your trip and we told you it is $120 if you come back after 1:00. You showed up at 2:00 and we still let it go by charging you $65. Not exactly sure what the issue is here. Maybe you didn't read the listing description properly?